My Kyocera TASKalfa 2420w shows my printer offline..!!

[sulabh]

i have Kyocera TASKalfa 2420w, when i started it today morning the printer displayed that the printer is offline and the paper roll not found even though it was there.
i tried restarting it many times and tried inserting the paper roll many times but did not worked. And another thing when i insert the paper roll it should pop up with what type and size of paper is.. but that is also not popping up when i shut the door.

Please help. Urgent..!!!

[JustManuals]

Re: My Kyocera TASKalfa 2420w shows my printer offline..!!

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[psraji]

Re: My Kyocera TASKalfa 2420w shows my printer offline..!!

i have Kyocera TASKalfa 2420w, when i started it today morning the printer displayed that the printer is offline and the paper roll not found even though it was there.
i tried restarting it many times and tried inserting the paper roll many times but did not worked. And another thing when i insert the paper roll it should pop up with what type and size of paper is.. but that is also not popping up when i shut the door.

Please help. Urgent..!!!

Hi,

To check with your supplier and update the latest IPS version 7.4; This will helps to resolved the entire problems.

[rashid120]

Re: My Kyocera TASKalfa 2420w shows my printer offline..!!

i have Kyocera TASKalfa 2420w, when i started it today morning the printer displayed that the printer is offline and the paper roll not found even though it was there.
i tried restarting it many times and tried inserting the paper roll many times but did not worked. And another thing when i insert the paper roll it should pop up with what type and size of paper is.. but that is also not popping up when i shut the door.

Please help. Urgent..!!!

update the plotter with patch file.

Thanks.

[Donnie]

Re: My Kyocera TASKalfa 2420w shows my printer offline..!!

We have had to dis-able snmp ( on ports tab) on some other machine models for a similar problem. Shows offline, you may get it to work for a few minutes then shows off line again.

[swansandre@gmail.com]

Re: My Kyocera TASKalfa 2420w shows my printer offline..!!

i have Kyocera TASKalfa 2420w, when i started it today morning the printer displayed that the printer is offline and the paper roll not found even though it was there.
i tried restarting it many times and tried inserting the paper roll many times but did not worked. And another thing when i insert the paper roll it should pop up with what type and size of paper is.. but that is also not popping up when i shut the door.

Please help. Urgent..!!!

I have same problem was this ever solved jobs in que is asking for paper paper is installed any idees. Not printer driver related cleaned all sensors and also in simulation all sensors are working and can make a test print

[BillyCarpenter]

Re: My Kyocera TASKalfa 2420w shows my printer offline..!!

I have same problem was this ever solved jobs in que is asking for paper paper is installed any idees. Not printer driver related cleaned all sensors and also in simulation all sensors are working and can make a test print

This thread was started in 2013. I don't think the OP is gonna respond. Start a new thread.

[bsm2]

Re: My Kyocera TASKalfa 2420w shows my printer offline..!!

We have had to dis-able snmp ( on ports tab) on some other machine models for a similar problem. Shows offline, you may get it to work for a few minutes then shows off line again.

MS broke snmp years ago always disable snmp on every install

It sends the error to the driver but once the error is resolved it never sends the ok back to the print driver.