FS 9530 False paper empty

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  • Jude
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2009
    • 256

    #1

    FS 9530 False paper empty

    I keep getting false paper empty errors on kyocera FS 9530N. I have cleaned the sensor and adjusted the switches. Any help is appreciated.
  • leroyal
    Expert on The Obsolete
    100+ Posts
    • Sep 2007
    • 156

    #2
    Re: FS 9530 False paper empty

    Originally posted by Jude
    I keep getting false paper empty errors on kyocera FS 9530N. I have cleaned the sensor and adjusted the switches. Any help is appreciated.
    If you have moved the cassettes around and the problem continues, replace the engine board.
    I know what I know better than anyone else knows what I know.

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22997

      #3
      Re: FS 9530 False paper empty

      Are you sure it's not asking for to add a different paper size, not requesting add paper to full tray? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • Jude
        Trusted Tech

        Site Contributor
        250+ Posts
        • Oct 2009
        • 256

        #4
        Re: FS 9530 False paper empty

        Originally posted by blackcat4866
        Are you sure it's not asking for to add a different paper size, not requesting add paper to full tray? =^..^=
        Good question BC but I think it is a false add paper error.

        Comment

        • Jude
          Trusted Tech

          Site Contributor
          250+ Posts
          • Oct 2009
          • 256

          #5
          Re: FS 9530 False paper empty

          Originally posted by leroyal
          If you have moved the cassettes around and the problem continues, replace the engine board.
          Engine board? Why engine board? Don't want to just start throwing parts at it. Could you elaborate?

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22997

            #6
            Re: FS 9530 False paper empty

            More accurately a shorted lift motor can take out the motor driver circuitry on the engine PWB. Should you decide to go down this road, replace both items simultaneously, or you'll get an opportunity to order another PWB. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • Jude
              Trusted Tech

              Site Contributor
              250+ Posts
              • Oct 2009
              • 256

              #7
              Re: FS 9530 False paper empty

              Originally posted by blackcat4866
              More accurately a shorted lift motor can take out the motor driver circuitry on the engine PWB. Should you decide to go down this road, replace both items simultaneously, or you'll get an opportunity to order another PWB. =^..^=
              The problem is intermittent. If it were a shorted lift motor and blown power board would not the problem be constant?

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22997

                #8
                Re: FS 9530 False paper empty

                Yes, constant ... consistent.

                From what I've read so far, I think I'd start by swapping feed units #1 with #2. If the problem stay s in the same location it's the lift motor. I've seen the splined plastic shaft get a twist which prevents the drive coupler from smoothly moving in/out. If the problem moves to the other tray it's time to look more closely at the feed unit. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

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