Cs205c no color available

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • cbs
    Technician

    50+ Posts
    • Apr 2011
    • 86

    #1

    Cs205c no color available

    Machine has BW only functionality. Color toner present and showing on status page. Have upgraded FW. Have per cycled. Says can only copy in BW.
  • ss12
    Trusted Tech

    250+ Posts
    • Jul 2008
    • 289

    #2
    Any accounting restrictions set on machine?

    Comment

    • HenryT2
      Senior Tech

      500+ Posts
      • Apr 2010
      • 962

      #3
      Re: Cs205c no color available

      ss12 is on to something there .......check to be sure it is not set to mono only .......
      "The Serenity Prayer" . . .
      God grant me the serenity to accept stupid people , the courage to not waste my time and energy on them , and the wisdom to know that I cannot fix STUPID .

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22997

        #4
        Re: Cs205c no color available

        Are the color imaging units due for replacement? =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • cbs
          Technician

          50+ Posts
          • Apr 2011
          • 86

          #5
          Re: Cs205c no color available

          Cyan toner cartridge was bad.

          Comment

          Working...