KM C3232 paper jam tray 1, remove paper jam from tray 1

[skibum]

I came in for a jam problem and did have a few pages come out then it said remove paper from paper feed tray 1 section. I removed the tray 1 feed assembly and swapped with tray 2 and no change. Still said remove paer from tray 1???? Has anyone had problems with Paper Feed Switch 1? PFSW1 I was not able to locate when I was out at the customer and I only had 1 hr to discover problem.

Any help would be appreciated, sounds like a bad PPSW1. Thanks!

[Has Been]

Re: KM C3232 paper jam tray 1, remove paper jam from tray 1

I came in for a jam problem and did have a few pages come out then it said remove paper from paper feed tray 1 section. I removed the tray 1 feed assembly and swapped with tray 2 and no change. Still said remove paer from tray 1???? Has anyone had problems with Paper Feed Switch 1? PFSW1 I was not able to locate when I was out at the customer and I only had 1 hr to discover problem.

Any help would be appreciated, sounds like a bad PPSW1. Thanks!

It sounds like the actuator has been knocked out of its mount and not springing back.

[blackcat4866]

Re: KM C3232 paper jam tray 1, remove paper jam from tray 1

What jam code? There is no PFSW1 or PPSW1 ... how about FSW1, or another letter combination? =^..^=

[Venom]

Re: KM C3232 paper jam tray 1, remove paper jam from tray 1

does the lift motor keep turning slowly? bad motor and engine board?

[skibum]

Re: KM C3232 paper jam tray 1, remove paper jam from tray 1

It is Feed Switch 1 (FSW1, item# 25 on page 2-1-1 in service manual) that must be the problem. No actuator on this switch. I can't find it in the manual. All the switchs have actuator that I see in the parts diagrams. It is a sensor with the two square windows facing the paper path. Can anyone find it (FSW1). The MP tray will feed paper fine but when you switch to any cassette the same message" remove paper from tray 1 feed area with a light indicating the location near that sensor (FSW1).

See attachment for detailed info on sensor from service manual.

KM-C3232_SM_PaperFeedSection.pdf

Thanks everyone.

[skibum]

Re: KM C3232 paper jam tray 1, remove paper jam from tray 1

does the lift motor keep turning slowly? bad motor and engine board?

The jam does not clear, but if you are using MP tray it will say Ready and copy. MP tray only. When you switch back to any cassette it says " remove paper from tray feed area". Something like that.

[darry1322]

Re: KM C3232 paper jam tray 1, remove paper jam from tray 1

Check the white rollers on the guide rails the tray slides in on. They can develop flat spots that throw the tray position off.

[blackcat4866]

Re: KM C3232 paper jam tray 1, remove paper jam from tray 1

FSW1 is a reflective sensor, hence no actuator. but if you can get paper to pass from the MP tray (bypass) that sensor is working. It can get dusty however. A little air or a puffer brush will clean that.

If your getting jams J18, J22, or J31 (print the u000 > JAM list), the guide B1 may not be closed completely, or the latch may be broken

Misfeeds Jam J18, J22, J31 from tray #1 or tray#2. Image is early on the paper by 38mm. Buzzing noise intermittently. Guide B1 is not latched at the rear. Without drive to the pre-registration roller, the paper stalls. Close guide B1.

It would help if you had the jam code.

[skibum]

Re: KM C3232 paper jam tray 1, remove paper jam from tray 1

If you look at the paper path in the attachment, I believe the MP paper path comes up from the right in a different path that does not pass the reflective type photosensor in question.

I have to go back. This is a back up machine for the customer so it is not urgent. I don't have the code but 18 is what I think it was. The(000) jam code print out has J18 - Total 57, Count 30

[blackcat4866]

Re: KM C3232 paper jam tray 1, remove paper jam from tray 1

Your sensor FSW1 fits in a little window right in the middle of guide B1. I'm still leaning towards a guide problem, not a sensor problem. I've never had to change a Kyocera reflective sensor. =^..^=

[skibum]

Re: KM C3232 paper jam tray 1, remove paper jam from tray 1

BlackCat, I believe you are correct about the sensor vs guide and I thank you for following up. You have been a great help on several of my posts and I value your info highly. I never had to replace this type either in 25 years. Thanks

I haven't been back yet but I will check the guide latch toward rear of machine. The front one I remember was ok but the back one may be broken, I don't remember having to unlatch that rear latch??

Strange thing is it did feed about 5-6 pages then jammed. This machine has been sitting for 9 months approx. with a add black toner light on that I had to first resolve. Then when the add black toner light was resolved it warmewd up ready and ran the 5-6 copies and jammed as mentioned. After that jam it never fed again from the cassettes and always asked the removal of paper from tray 1 feed area. I even swapped the feeds from cassette 1 and 2 with no change in condition?

[blackcat4866]

Re: KM C3232 paper jam tray 1, remove paper jam from tray 1

That pre-registration roller is driven by a clutch, so you won't be able to test it in U030 motor test mode. I've had that clutch make noise before, but not cause drive problems. There are multiples of that same clutch in the back if you want to swap it out with another, but it's not convenient by any means. If I had the inclination to take the drive assembly apart, I would have the clutch on hand, and install it regardless of the results of my examination. =^..^=

[Irish]

Re: KM C3232 paper jam tray 1, remove paper jam from tray 1

does the lift motor keep turning slowly? bad motor and engine board?

Exactly what I have Venom. Do you have part no. for board C3232e . I cant find in manual . I have replaced motor but it keeps driving up and jams cassette shut . I have disconnected new motor to save damage until I replace board..
Tks