Hi everyone, got a strange problem on a km-3060 and any help would be appreciated, I have a fair bit of experience on Kyocera, but this is a new one to me.
The machine has two cassettes, was working fine, then tray 1 keeps popping up with "tray 1 error, open tray and remove paper" it is random, can be after 1,4,6 etc copies, I swapped the feed tyres, swapped the paper feed unit over, swapped the whole paper cassette, all to no avail.
One thing I did notice was if I ran a job of 5 copies, 2 would be fine, then the next 3 would be turned around on the page, not inverted, just upside down?? very odd.
The firmware ISN`T up to date, I am going to do that when I go back, I just wanted to put it out there to see if anyone has had a similar issue before I go, I hope it makes sense to anyone.
Any help or suggestions is appreciated.
cheers
The machine has two cassettes, was working fine, then tray 1 keeps popping up with "tray 1 error, open tray and remove paper" it is random, can be after 1,4,6 etc copies, I swapped the feed tyres, swapped the paper feed unit over, swapped the whole paper cassette, all to no avail.
One thing I did notice was if I ran a job of 5 copies, 2 would be fine, then the next 3 would be turned around on the page, not inverted, just upside down?? very odd.
The firmware ISN`T up to date, I am going to do that when I go back, I just wanted to put it out there to see if anyone has had a similar issue before I go, I hope it makes sense to anyone.
Any help or suggestions is appreciated.
cheers
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