Task Alfa 3050ci Firmware error

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  • Larhal
    Semi Retired

    Site Contributor
    VIP Subscriber
    500+ Posts
    • May 2013
    • 533

    #1

    [Error Code] Task Alfa 3050ci Firmware error

    Hi A,

    I had a TA 3050ci which the Ops PWB went out. Replaced it and went to load the firmware in but it would not take. Did a boot from the Ops PWB using the boot switch and re tried to load the firmware.

    When I did it started the load but came up with and error - panel and a message: Master file: DL_panl.2K3 or DL_panl.2KZ or DL_panl.2LC not found.

    Checked the firmware and it was on there (DL_panl.2lc). Tried older firmware and no luck still get error.
    NOTE: after I end the firmware load and re boot it comes up again with a F000 fault so I have to reboot from the OPS panel.

    Kyocera guys said faulty OPS PWB so I replaced again with a known good one and the same thing happened. Also tried a known good Main PWB and still had the problems.

    Any Ideas????

    Thanks Larhal
    Larhal

    Retired Part Time

    If all else fails read the Service Manual!

    If that fails, meet me at the pub and we will discuss it.
  • habik
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 2013

    #2
    Re: Task Alfa 3050ci Firmware error

    Try different USB memory key

    THere was a post somewhere here on the forum about the USB being not recognised and to be without any security files loaded after you format it!
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

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    • Larhal
      Semi Retired

      Site Contributor
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      500+ Posts
      • May 2013
      • 533

      #3
      Re: Task Alfa 3050ci Firmware error

      The USB stick was formatted fat and was OK as I had used it to load firmware on other machines of this series. It is starting the firmware update but has an error on the firmware for the operations panel.
      Larhal

      Retired Part Time

      If all else fails read the Service Manual!

      If that fails, meet me at the pub and we will discuss it.

      Comment

      • habik
        Service Manager

        Site Contributor
        1,000+ Posts
        • Apr 2010
        • 2013

        #4
        Re: Task Alfa 3050ci Firmware error

        Originally posted by Larhal
        The USB stick was formatted fat and was OK as I had used it to load firmware on other machines of this series. It is starting the firmware update but has an error on the firmware for the operations panel.

        FAT 32 it has to be
        .OK Google! ... will I need Berrocca this morning?
        Firmwares HERE

        Comment

        • Larhal
          Semi Retired

          Site Contributor
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          500+ Posts
          • May 2013
          • 533

          #5
          Re: Task Alfa 3050ci Firmware error

          Well I got a new memory stick, reformatted fat 32, loaded the firmware on it and still the same error message.

          Anyone any ideas?

          Larhal
          Larhal

          Retired Part Time

          If all else fails read the Service Manual!

          If that fails, meet me at the pub and we will discuss it.

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          • darry1322
            Senior Tech

            Site Contributor
            500+ Posts
            • Oct 2010
            • 817

            #6
            Re: Task Alfa 3050ci Firmware error

            Have you tried using the usb port on the back of the machine where the network connection is located?

            Comment

            • luis8832
              Trusted Tech

              250+ Posts
              • Dec 2008
              • 250

              #7
              Re: Task Alfa 3050ci Firmware error

              you can use the usb port where the network connection is or if you want remove the back cover and use a cf card. The slot is there in the back of the unit.

              Comment

              • jchithiya

                #8
                Re: Task Alfa 3050ci Firmware error

                hi, i am having the same problem, can anyone help me
                How did you sort the machine out larhlal

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                • Larhal
                  Semi Retired

                  Site Contributor
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                  500+ Posts
                  • May 2013
                  • 533

                  #9
                  Re: Task Alfa 3050ci Firmware error

                  Originally posted by jchithiya
                  hi, i am having the same problem, can anyone help me
                  How did you sort the machine out larhlal
                  Had to send the Main and engine eprom back to Kyocera and have them re flashed.

                  Larhal
                  Larhal

                  Retired Part Time

                  If all else fails read the Service Manual!

                  If that fails, meet me at the pub and we will discuss it.

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