cs5500i w/ DF770 code c8250

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Jomama46
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2008
    • 2900
    #1

    cs5500i w/ DF770 code c8250

    When you try to sort or staple the display reads "cannot use finisher" The rest of the machine is operable.
    8250 points to the tray motor, so we replaced that and the PWB and no joy. It wont initialize.
    Looking more at the event log, I noticed that there was a jam at the same count as the c code. It is 6511 which is bundle discharge sensor still blocked. now wtf is a bundle discharge sensor? Seems to be located near the exit side of the staple unit.
    Looking all thru the machine including the staple unit, i dont see any paper stuck.
    Can somebody lead me into the light?
    sigpic
    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22929
      #2
      Re: cs5500i w/ DF770 code c8250

      Have you tried something as simple as a U906 partial reset? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Jomama46
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Apr 2008
          • 2900
          #3
          Re: cs5500i w/ DF770 code c8250

          Originally posted by blackcat4866
          Have you tried something as simple as a U906 partial reset? =^..^=
          Nope, thanks
          sigpic
          You never realize how cheap a professional is until after you let an amateur do it.
          A+; Network +; PDI+

            Comment

            • Jomama46
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Apr 2008
              • 2900
              #4
              Re: cs5500i w/ DF770 code c8250

              Originally posted by Jomama46
              Nope, thanks
              Well, I'll be a ham sandwich, U906 took care of the rest of it. I dont think I knew about that code, but I'm sure I wont forget it.
              Thanks Blackcat
              sigpic
              You never realize how cheap a professional is until after you let an amateur do it.
              A+; Network +; PDI+

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22929
                  #5
                  Re: cs5500i w/ DF770 code c8250

                  You're welcome. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • giddyupngo
                      Trusted Tech

                      100+ Posts
                      • Oct 2014
                      • 109
                      #6
                      Re: cs5500i w/ DF770 code c8250

                      Had this code today on a 5501i with a DF-770C finisher. Please note this code is only described in the DF-770C service manual, not the main engine manual or the DF-770D. Resetting the code with U906 didn't help, but running the tray motor in U240 then running the U906 reset worked. Just to be safe I cleaned the tray lift sensors. The plastic part of the tray was stressed on one side. Maybe someone left a trashcan under the tray and caused it to fail by overdriving it. Not sure, but just wanted to post this in case it saves someone some time. Don't know if code will come back, but working for now.

                        Comment

                        Previous template Next
                        Working...