kyocera KM 4050 freezes

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  • Jude
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2009
    • 256
    #1

    kyocera KM 4050 freezes

    When I boot the machine takes a long time to become ready then responds very slow to commands on both touch screen and hard keys.Then after a few minutes it locks up.
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22997
      #2
      Re: kyocera KM 4050 freezes

      What level of firmware are you at? This issue has been solved by firmware ... about 6 years ago. Current level is 2.45a

      And no I won't be providing it. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

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        • kkendric
          Trusted Tech

          250+ Posts
          • Apr 2009
          • 301
          #3
          Re: kyocera KM 4050 freezes

          Agree with black cat.

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            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9838
              #4
              Re: kyocera KM 4050 freezes

              I've got the frimware.

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                • Jude
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Oct 2009
                  • 256
                  #5
                  Re: kyocera KM 4050 freezes

                  Thanks guys. I have the firmware. I was just confirming my suspicions.

                    Comment

                    • humblecopierservice
                      #6
                      Re: kyocera KM 4050 freezes

                      Yeah I had a Copystar 2560 with the same kind of problems. Updated firmware did the trick.

                      Lloyd
                      Humble Copier Service
                      Copier and Printer Sales and Repair - Humble Copier Service
                      http://www.humblecopier.com
                      Humble Copier Service offers professional copier and printer sales and service to the Humble, Kingwood, Atascocita, and greater Houston area.

                        Comment

                        • rashid120
                          Technician

                          50+ Posts
                          • Jun 2010
                          • 76
                          #7
                          Re: kyocera KM 4050 freezes

                          Originally posted by Jude
                          When I boot the machine takes a long time to become ready then responds very slow to commands on both touch screen and hard keys.Then after a few minutes it locks up.
                          Replace HDD(HARD DISK).Your problem will be solved....
                          good luck.

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