CS 400ci Output options for copying grayed out.

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  • Xferunit
    Technician

    50+ Posts
    • Jan 2014
    • 57

    #1

    [Misc] CS 400ci Output options for copying grayed out.

    I've seen this on a few Saturns. The output option for print, and fax are available to go to any tray, however, for copying only Tray A is available in the default output in the system menu. Has anyone seen this before? If so, what is the remedy? Thanks.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22927

    #2
    Re: CS 400ci Output options for copying grayed out.

    Your finisher has been isolated because of an error. Print off the U000 Error log. That will tell you what to fix. Clear the error in U906, then fix the original cause for the isolation. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • darry1322
      Senior Tech

      Site Contributor
      500+ Posts
      • Oct 2010
      • 817

      #3
      Re: CS 400ci Output options for copying grayed out.

      Is Offset also set as a default? Tray A is the only tray available to Offset.

      Comment

      • Xferunit
        Technician

        50+ Posts
        • Jan 2014
        • 57

        #4
        Re: CS 400ci Output options for copying grayed out.

        Originally posted by darry1322
        Is Offset also set as a default? Tray A is the only tray available to Offset.
        I believe this is the case, and that's probably the reason. To be clear, I can use all of the trays. Stapling, collation, it all works. Just on copying, the only available output option is Tray A.
        Last edited by Xferunit; 01-16-2014, 10:05 PM. Reason: formatting

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22927

          #5
          Re: CS 400ci Output options for copying grayed out.

          Originally posted by darry1322
          Is Offset also set as a default? Tray A is the only tray available to Offset.
          Nice catch darry. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • darry1322
            Senior Tech

            Site Contributor
            500+ Posts
            • Oct 2010
            • 817

            #6
            Re: CS 400ci Output options for copying grayed out.

            I've run across a couple of these situations lately.

            Comment

            • tonerleak
              Technician

              50+ Posts
              • Mar 2012
              • 67

              #7
              Re: CS 400ci Output options for copying grayed out.

              Had the same type of issue on a Taskalfa 4500i with a mailbox option,output options were greyed out until offset was enabled.
              Last edited by tonerleak; 01-18-2014, 12:57 AM.

              Comment

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