Kyo Printers and no experience with them....

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3360
    #1

    Kyo Printers and no experience with them....

    Customer has a FS-4020DN with 437K on the clock. As far as I can see it needs an upper fuser roller, feed/takeup rollers and in the display it says Need Maintenance Kit (or words TTE).

    A) Question: Are above mentioned Fuser and Takeup/Feed Rollers included in the maintenance kit? What is that kit otherwise?
    Any part # please for all the needed parts.

    B) Same customer has also a FS-4000DN with 253K on the clock with exactly the same issues as the previous one. So please also give me the necessary part # if possible.

    Lots of thanks for any help

    Hans
    “ Sent from my Intel 80286 using MS-DOS 2.0 “
    https://www.copytechnet.com/images/smilies/biggrin.png
    Tags: None
    • Eric1968
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2458
      #2
      Re: Kyo Printers and no experience with them....

      These machines need a Maintenance Kit every 300k. It contains a drum, development unit, a fusing unit, a transfer roller and feed rollers for one paper tray. I'll look up the part no.'s

        Comment

        • Eric1968
          Service Manager

          1,000+ Posts
          • Jan 2009
          • 2458
          #3
          Re: Kyo Printers and no experience with them....

          The FS-4000 uses Maintenance Kit MK-320 and the FS4020 uses Maintenance Kit MK-360. Can't find the part numbers.

            Comment

            • Hansoon
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Sep 2007
              • 3360
              #4
              Re: Kyo Printers and no experience with them....

              Dank je wel Eric.

              Hans
              “ Sent from my Intel 80286 using MS-DOS 2.0 “
              https://www.copytechnet.com/images/smilies/biggrin.png

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22973
                  #5
                  Re: Kyo Printers and no experience with them....

                  Check the Release Bulletin (bulletin 1). The part numbers for European machines will differ from US part numbers. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Eric1968
                      Service Manager

                      1,000+ Posts
                      • Jan 2009
                      • 2458
                      #6
                      Re: Kyo Printers and no experience with them....

                      Originally posted by blackcat4866
                      Check the Release Bulletin (bulletin 1). The part numbers for European machines will differ from US part numbers. =^..^=
                      Good point! You'll get fireworks with an american fuser in a european machine...

                        Comment

                        • Hansoon
                          Field Supervisor

                          Site Contributor
                          2,500+ Posts
                          • Sep 2007
                          • 3360
                          #7
                          Re: Kyo Printers and no experience with them....

                          Machines are up and working, but........, the FS-4020DN has a broken Transfer roller support right hand side, though the machine is working for the moment.

                          Is the broken part in the picture #302F924190, is that correct? Don't want to order the wrong part for many $$$$ €€€€€'s

                          Hans
                          Attached Files
                          “ Sent from my Intel 80286 using MS-DOS 2.0 “
                          https://www.copytechnet.com/images/smilies/biggrin.png

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22973
                              #8
                              Re: Kyo Printers and no experience with them....

                              Correct sir. I suspect it's a snap fit. I'd recommend snipping the old one in half with cutters, so as to risk less damage to the main body feature. And be sure to catch the spring when it flies. Zing!!! =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                                Comment

                                • Hansoon
                                  Field Supervisor

                                  Site Contributor
                                  2,500+ Posts
                                  • Sep 2007
                                  • 3360
                                  #9
                                  Re: Kyo Printers and no experience with them....

                                  Thanks Cat, and I know that Zing!! sound too well I'll order both, the bushing + spring. My hands are a little shaky these days.......

                                  Hans
                                  “ Sent from my Intel 80286 using MS-DOS 2.0 “
                                  https://www.copytechnet.com/images/smilies/biggrin.png

                                    Comment

                                    • Hansoon
                                      Field Supervisor

                                      Site Contributor
                                      2,500+ Posts
                                      • Sep 2007
                                      • 3360
                                      #10
                                      Re: Kyo Printers and no experience with them....

                                      BTW, why is the MK-320 with 350.00 Euro's for the FS-4000 so much more expensive than the MK-360 with 160.00 Euro's for the FS-4020DN?

                                      The content of both kits look to me more or less the same.

                                      Hans
                                      “ Sent from my Intel 80286 using MS-DOS 2.0 “
                                      https://www.copytechnet.com/images/smilies/biggrin.png

                                        Comment

                                        • blackcat4866
                                          Master Of The Obvious

                                          Site Contributor
                                          10,000+ Posts
                                          • Jul 2007
                                          • 22973
                                          #11
                                          Re: Kyo Printers and no experience with them....

                                          At least here the FS-4000 series is more popular. Maybe supply versus demand? ( ... if I remember my college Economics correctly ... ) =^..^=
                                          If you'd like a serious answer to your request:
                                          1) demonstrate that you've read the manual
                                          2) demonstrate that you made some attempt to fix it.
                                          3) if you're going to ask about jams include the jam code.
                                          4) if you're going to ask about an error code include the error code.
                                          5) You are the person onsite. Only you can make observations.

                                          blackcat: Master Of The Obvious =^..^=

                                            Comment

                                            • HenryT2
                                              Senior Tech

                                              500+ Posts
                                              • Apr 2010
                                              • 962
                                              #12
                                              Re: Kyo Printers and no experience with them....

                                              Those are TOUGH printers.

                                              NOTE :

                                              If you start having registration problems when these get to about 1.5 million .... ( We have had to replace some as low a count as 1.3 ; depends on the media they are using ) you may need to replace the Registration actuator and spring: They apparently start to wear down a little bit .
                                              "The Serenity Prayer" . . .
                                              God grant me the serenity to accept stupid people , the courage to not waste my time and energy on them , and the wisdom to know that I cannot fix STUPID .

                                                Comment

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