I am getting a Jam0501 from tray 1 every time. I have replaced both the feed assembly and retard assembly. What looks like is happening when I have the rear door open is that on both sides of the retard assembly there are to arms that push forward toward the tray when it is inserted blocking the paper. If I have the rear door open and let it jam I can pull the arms back out of the way and then close the door and it feeds fine. If you take the tray out though when it is reinserted the arms come back out and jams. Don't see the part listed in the parts manual. Looks like it would be part of Piece 8 in Paper Feed Section 1 of the parts manual.
Looking at the back of the cassette the Stopper Hook is what pushes on the parts in back of machine and push those arms out in the way. I ended up taking the Stopper Hook off the cassette and it seems to be working. I would assume that piece is needed for something but other then blocking the paper path I can't see why. If someone knows of anything to not have to remove that part would be greatly appreciated.
Looking at the back of the cassette the Stopper Hook is what pushes on the parts in back of machine and push those arms out in the way. I ended up taking the Stopper Hook off the cassette and it seems to be working. I would assume that piece is needed for something but other then blocking the paper path I can't see why. If someone knows of anything to not have to remove that part would be greatly appreciated.
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