account codes

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  • jimtanner
    Junior Member
    • Apr 2014
    • 5
    #1

    [Misc] account codes

    yesterday this kyocera 5500i was working good but today none of their account codes will work.
    Tags: None
    • JR2ALTA
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2010
      • 2029
      #2
      Ain't that a B

        Comment

        • copymech
          Trusted Tech

          100+ Posts
          • Sep 2011
          • 196
          #3
          Re: account codes

          Do a mode 917 backup. Then format Hd. Restore ,then if doesn't work replaced hd.

            Comment

            • darry1322
              Senior Tech

              Site Contributor
              500+ Posts
              • Oct 2010
              • 817
              #4
              Re: account codes

              Originally posted by jimtanner
              yesterday this kyocera 5500i was working good but today none of their account codes will work.

              The account codes are stored on the hard drive. When the hard drive fails, the codes are gone.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22973
                  #5
                  Re: account codes

                  Originally posted by darry1322
                  The account codes are stored on the hard drive. When the hard drive fails, the codes are gone.
                  True that. It's probably too late to get the backup now. You'll have to reconstruct it from scratch, along with you addressbook, and anything else that was stored on the HDD. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • darry1322
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Oct 2010
                      • 817
                      #6
                      Re: account codes

                      What do you know, heading out this morning on a 5500i with account codes that stopped working .... got my HDD and a cup of coffee ... all is well.

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