Any Kyocera aficionados know why this box will freeze after 6 pages in copies or prints? I swapped out the HDD for a known good one from another box and swapped out the RAM too. Same thing. What's next? Any and all help is appreciated. Thanks in advance. I already have the manual. The machine will run on as if it is paused in print job but won't reset until I turn machine off then back on again.
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Re: Kyocera CS 300i freezes up ater 6 prints or copies
Start by printing event log and analyze error codes you've had to hopefully narrow it down. Are you running any HyPAS software on it? -
Re: Kyocera CS 300i freezes up ater 6 prints or copies
No Hypass and no error codes. It just runs on til I shut it off.Comment
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Re: Kyocera CS 300i freezes up ater 6 prints or copies
Start with firmware. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: Kyocera CS 300i freezes up ater 6 prints or copies
does it have a finisher?IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ CertificationsComment
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Re: Kyocera CS 300i freezes up ater 6 prints or copies
BC: I have upgraded to current firmware version.
Venom: The machine came with finisher but I removed it.
Thanks guys for heads up. Any other ideas?Comment
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Re: Kyocera CS 300i freezes up ater 6 prints or copies
Did you install Turbo Firmware? is so try complete packageIBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ CertificationsComment
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Re: Kyocera CS 300i freezes up ater 6 prints or copies
HDD, RAM, firmware ... all that's left is the firmware DIMM and the main PWB, each followed by firmware (not turbo). Maybe the operation panel? It's know to be the cause of firmware lockups. Let us know what you find.If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: Kyocera CS 300i freezes up ater 6 prints or copies
Had a similar problem with a 250ci and after doing all what was stated in the other treads I changed the ip address and it solved the problem. Has been 4 days now and no more problemsComment
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Re: Kyocera CS 300i freezes up ater 6 prints or copies
Venom: It does have an internal finisher. Please advise.Comment
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Re: Kyocera CS 300i freezes up ater 6 prints or copies
The problem not resolved. There is a correction. The machine has an internal finisher.Comment
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Re: Kyocera CS 300i freezes up ater 6 prints or copies
Maybe try with network cable disconnected.....once had similar instance that the switch that the copier was connected to had a network cable with both ends plugged into the switch and caused weird lockups. Maybe an issue with firmware still. Try removing finisher and testing. Try downgrading firmware and testing. If finisher was added after firmware was done then it may conflict. If firmware version made a big jump in versions, then some files may be missing, may need to downgrade then upgrade firmware.IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ CertificationsComment
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Re: Kyocera CS 300i freezes up ater 6 prints or copies
what are yer printing?
any print jobs, any copy attempt does this?Idling colour developers are not healthy developers.Comment
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Re: Kyocera CS 300i freezes up ater 6 prints or copies
The engine board is most likely bad. I've had this before, mine would run 20 duplex and then just sit and spin no paper feed or jam until I opened a door. replaced the engine board and all is fine.Comment
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