4500i folding the leading edge front corner

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  • MFPTech
    Trusted Tech

    250+ Posts
    • Nov 2010
    • 486

    #1

    4500i folding the leading edge front corner

    Hi,

    Anyone had this problem please?
    There is nothing that I can see in the paper path, both on the main body and the right door, but I can tell it's after the fuser.
    Cleaned all the rollers and adjusted the solenoid for a bigger gap between the guides of the switch back unit, updated firmware, the machine is leveled ...

    Any ideas please?

    Thanks in advance!
  • Kyo fan
    Trusted Tech

    250+ Posts
    • Dec 2013
    • 368

    #2
    Re: 4500i folding the leading edge front corner

    Replace the fuser, no matter how many prints it has, 1st edition fusers were crap (overall it's a solid line). There are many service bulletins about many changes on the fuser, that it's just cheaper and time saving to replace it completely. I had similar problem where i almost replaced exit unit, but it turned out to be fuser unit.

    Comment

    • cm79
      Technician
      • Jul 2013
      • 20

      #3
      Kyo fan is right, there is a boat load of updates for those models. Check the troubleshooting guide, there is a few sections in there about lead edge corner folding.

      Comment

      • Venom
        Technical/IT Support

        500+ Posts
        • Nov 2009
        • 765

        #4
        Re: 4500i folding the leading edge front corner

        Ya fuser is bad, as a test try lubing hot roller with silicone oil. Also note km2050 claws fit and may fix problem.
        IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22999

          #5
          Re: 4500i folding the leading edge front corner

          How much lead edge void? I would hope to see 3mm at least. On the machines I've been working on recently its not uncommon to find 1/2mm or less. It leads to a bunch of fuser and post-fuser jams. =^..^=
          Last edited by blackcat4866; 07-04-2014, 01:16 AM.
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • MFPTech
            Trusted Tech

            250+ Posts
            • Nov 2010
            • 486

            #6
            Re: 4500i folding the leading edge front corner

            Originally posted by Kyo fan
            Replace the fuser, no matter how many prints it has, 1st edition fusers were crap (overall it's a solid line). There are many service bulletins about many changes on the fuser, that it's just cheaper and time saving to replace it completely. I had similar problem where i almost replaced exit unit, but it turned out to be fuser unit.
            Well, if I run 2-2 I see the 1st side coming out with the folded corner, it goes back in and when it comes out everything looks perfect - the fuser takes care of the fold the 2nd time around!

            Comment

            • MFPTech
              Trusted Tech

              250+ Posts
              • Nov 2010
              • 486

              #7
              Re: 4500i folding the leading edge front corner

              Originally posted by blackcat4866
              How much lead edge void? I would hope to see 3mm at least. On the machines I've been working on recently its not uncommon to find 1/2mm or less. It leads to a bunch of fuser and post-fuser jams. =^..^=
              Where do you adjust the lead edge void please (while on the subject so I do not have to check manuals

              Comment

              • MFPTech
                Trusted Tech

                250+ Posts
                • Nov 2010
                • 486

                #8
                Re: 4500i folding the leading edge front corner

                Originally posted by Kyo fan
                Replace the fuser, no matter how many prints it has, 1st edition fusers were crap (overall it's a solid line). There are many service bulletins about many changes on the fuser, that it's just cheaper and time saving to replace it completely. I had similar problem where i almost replaced exit unit, but it turned out to be fuser unit.
                Replaced the fuser and everything ok!
                Thanks!

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22999

                  #9
                  Re: 4500i folding the leading edge front corner

                  Originally posted by MFPTech
                  Where do you adjust the lead edge void please (while on the subject so I do not have to check manuals
                  I believe Paul can help you: Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads
                  =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • Hawkster
                    Technician
                    • Dec 2010
                    • 19

                    #10
                    Re: 4500i folding the leading edge front corner

                    Rather that replace the entire fuser you can replace the sep claw assembly. The film peeling off the claws has been the culprit for me catching the corners. refer to bulletin D159-2LH-0016
                    Last edited by Hawkster; 07-08-2014, 03:47 PM.

                    Comment

                    • MFPTech
                      Trusted Tech

                      250+ Posts
                      • Nov 2010
                      • 486

                      #11
                      Re: 4500i folding the leading edge front corner

                      Originally posted by Hawkster
                      Rather that replace the entire fuser you can replace the sep claw assembly. The film peeling off the claws has been the culprit for me catching the corners. refer to bulletin D159-2LH-0016
                      Swapping claws around fixed the problem.

                      Comment

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