TA3550ci with C2820 code

[Leebs14]

I have to look at one of these tomorrow and although I am familiar with the older Kyocera (KM3035-7530) am not that familiar with this model. Looking at the manual it seems to be a transfer belt problem. Any pointers guys? as i don't like following manuals as they often take you along the wrong road.

The customer complained of colours being all mixed up then the machine went down with a C2820 code.

[laitang]

Re: TA3550ci with C2820 code

C2820:Transfer motor steady-state error
Check connector cable or poor contact in the connector of Transfer motor

[nathansipe]

Re: TA3550ci with C2820 code

How were you able to solve this? I have one popping the same C2820 code, however, it goes away for a couple days once I reboot.

[blackcat4866]

Re: TA3550ci with C2820 code

It sounds to me like the transfer belt isn't turning. On earlier Kyocera's it's common to have the inner rubber ridge of the transfer belt peel off, and get tangled in the idler pulleys. Usually though you just get registration jams. You should be able to run the motor in U030. =^..^=

[Tonerkiller]

Re: TA3550ci with C2820 code

Just replace the belt.

[nathansipe]

Re: TA3550ci with C2820 code

I found out a coworker had this before and replaced the belt unit with no luck so he had to replace the transfer drive anyway. I've ordered the drive unit. It's fairly inexpensive.