DP-420 Document Processor Parts

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  • tonkyman
    Technician
    • Aug 2007
    • 12

    #1

    DP-420 Document Processor Parts

    I'm working on a couple of CopyStar CS181 copiers with the DP-420 Document Processor. I need some parts for the document processor but the CopyStar dealer we bought the copiers from tells me there are no parts for the CopyStar available.... I find that really hard to believe! From what little digging I've done it appears several other copiers used the DP-420 Document Processor. I assume the CS-181 is really a Kyocera of some model number. Can someone point me in the right direction to find parts and a parts manual?

    Thanks,
    Tony
    Old dog trying to learn new tricks
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22997

    #2
    Re: DP-420 Document Processor Parts

    It's the same DP-420, and the Kyocera branded copier is a KM-181.

    Other series members: KM-221
    Predecessor by 1 generation: KM-180, 220
    Predecessor by 2 generations: KM-2540, 2560, 3040, 3060.
    Predecessor by 3 generations: KM-1635, 1650, 2050, 2550

    The DP's have a mediocre record. Several vulnerable plastic parts, and at least one major update kit.
    The engine has steadily improved. At high volume the drums can reach full yield.

    That sounds like bullshit, that no parts are available. That model is less than 5 years old.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • laitang
      Senior Tech

      500+ Posts
      • Nov 2012
      • 627

      #3
      Re: DP-420 Document Processor Parts

      I have DP420 parts manual, I'll send you a copy if you want.

      Comment

      • tonkyman
        Technician
        • Aug 2007
        • 12

        #4
        Re: DP-420 Document Processor Parts

        Originally posted by laitang
        I have DP420 parts manual, I'll send you a copy if you want.
        Thanks laitang.... I'd love to see the parts manual so I can at least have some part numbers to look for.

        My users tend to jerk the jammed paper (normally because they didn't remove a staple) out backwards which rolls the lower Mylar guide over on itself. Then everything jams into the doubled back Mylar guide. Once it's been rolled over a few times it gets a crease in the Mylar which ruins it. When I worked for a Sharp dealer many years ago they would issue us a couple of pieces (8.5X11) of Mylar and we would cut our own guide parts. The guides on the DP-420 are a bit more complicated to cut or I'd just make them.

        Thanks for your help,
        Tony
        Old dog trying to learn new tricks

        Comment

        • laitang
          Senior Tech

          500+ Posts
          • Nov 2012
          • 627

          #5
          Re: DP-420 Document Processor Parts

          Originally posted by tonkyman
          Thanks laitang.... I'd love to see the parts manual so I can at least have some part numbers to look for. .....
          And your email?

          Comment

          • tonkyman
            Technician
            • Aug 2007
            • 12

            #6
            Re: DP-420 Document Processor Parts

            Originally posted by laitang
            And your email?
            tony@vectortransport.com

            Thanks for all your help,
            Tony
            Old dog trying to learn new tricks

            Comment

            • tonkyman
              Technician
              • Aug 2007
              • 12

              #7
              Re: DP-420 Document Processor Parts

              Originally posted by blackcat4866
              It's the same DP-420, and the Kyocera branded copier is a KM-181.

              Other series members: KM-221
              Predecessor by 1 generation: KM-180, 220
              Predecessor by 2 generations: KM-2540, 2560, 3040, 3060.
              Predecessor by 3 generations: KM-1635, 1650, 2050, 2550

              The DP's have a mediocre record. Several vulnerable plastic parts, and at least one major update kit.
              The engine has steadily improved. At high volume the drums can reach full yield.

              That sounds like bullshit, that no parts are available. That model is less than 5 years old.
              =^..^=
              Thanks for your reply balckcat4866,
              We've had very little problems with the CS-181 copier itself and the only issue we've had with the DP's is mostly "user induced". Unfortunately the user issue ruins parts and no amount of "user training" stops them from being stupid. I hate to use the word stupid but after you've shown them time after time after time how to avoid a problem and they still continue to do it..... they're stupid

              Are the parts for the KM-181 pretty much interchangeable with the CS-181? I ask that because I know some companies have every part the same but others beef-up the name brand version.

              Thanks,
              Tony
              Old dog trying to learn new tricks

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22997

                #8
                Re: DP-420 Document Processor Parts

                Originally posted by tonkyman
                Thanks for your reply blackcat4866, ...
                Are the parts for the KM-181 pretty much interchangeable with the CS-181? I ask that because I know some companies have every part the same but others beef-up the name brand version.

                Thanks,
                Tony
                Yes 100%. Even the firmware. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

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