Unhealthy noise KM-5035

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  • AlexRust
    Technician

    Site Contributor
    • Apr 2014
    • 41

    #1

    Unhealthy noise KM-5035

    Dear experts,
    I am chasing source of the unhealthy noise coming from Kyocera KM-5035 for several days now. I have attached sound file so you can listen this noise in hopes that somebody recognize it.
    If somebody please help me to narrow it down I would greatly appreciate. Approximately I can say that noise coming from above of the bypass unit or at least somewhere around this area.
    Thank you in advance.
    Kyocera Km-5035.zip
  • AlbertK
    Technician

    50+ Posts
    • Jul 2014
    • 90

    #2
    The product may be brilliant and the salesperson proficient, but if the technician isn’t efficient, then the story will end there.

    Comment

    • AlexRust
      Technician

      Site Contributor
      • Apr 2014
      • 41

      #3
      Re: Unhealthy noise KM-5035

      Thank you Albert,
      I will go "all the bushes visible inside the machine" and will check out drum. The most puzzling to me is that visually noise coming from the place where no turning parts - see attached image with arrow pointed where I hear that noise and where I recorded noise as well. It is reasonable quiet on other side (where Paper Feed-In Sections) even if i put my ear to the side cover. Also I will try to override side door switch and listen. Will report back on Wednesday.
      Any other ideas on where this noise is coming from?
      KM-5035.jpg

      Comment

      • AlbertK
        Technician

        50+ Posts
        • Jul 2014
        • 90

        #4
        Re: Unhealthy noise KM-5035

        Sorry, my mistake.....i looked at the wrong model....
        It will then possibly be the drive belt tensioners or a bushing behind the PCB's at the rear of the machine.
        It's not a quick operation to get to the belts....
        The product may be brilliant and the salesperson proficient, but if the technician isn’t efficient, then the story will end there.

        Comment

        • Zackuth
          Trusted Tech

          250+ Posts
          • Aug 2009
          • 448

          #5
          Re: Unhealthy noise KM-5035

          I was not able to listen to the file, but I'll make a suggestion or two. There are a couple of fans in the laser area that might be making the noise, the laser fan and exaust fan. Also, look at the gears in the back of the machine that drives the MP bypass tray. I had a 2560 making a noise and that was the issue.
          If at first you don't succeed, redefine success

          Comment

          • AlexRust
            Technician

            Site Contributor
            • Apr 2014
            • 41

            #6
            Re: Unhealthy noise KM-5035

            Originally posted by AlbertK
            Sorry, my mistake.....i looked at the wrong model....
            It will then possibly be the drive belt tensioners or a bushing behind the PCB's at the rear of the machine.
            It's not a quick operation to get to the belts....
            I was afraid that you say this. Any good tips on taking PCB off to get access to the troubled area?

            Comment

            • AlexRust
              Technician

              Site Contributor
              • Apr 2014
              • 41

              #7
              Re: Unhealthy noise KM-5035

              Originally posted by Zackuth
              I was not able to listen to the file, but I'll make a suggestion or two. There are a couple of fans in the laser area that might be making the noise, the laser fan and exaust fan. Also, look at the gears in the back of the machine that drives the MP bypass tray. I had a 2560 making a noise and that was the issue.
              Is this gears that drive MP bypass tray sandwiched between PCB and frame? In short hardest to access to?

              Comment

              • dikyo
                Technician
                • Apr 2011
                • 45

                #8
                Re: Unhealthy noise KM-5035

                Hi,

                I think it is the torque limiter off the MP-Tray (separation roller)

                Remove the spring, clean it (rust)and apply a little bit grease.

                Grtz Dikyo

                Comment

                • Tonerkiller
                  Senior Tech

                  500+ Posts
                  • Oct 2012
                  • 668

                  #9
                  Re: Unhealthy noise KM-5035

                  Run paper through the bypass. See if the noise changes.

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22999

                    #10
                    Re: Unhealthy noise KM-5035

                    The bypass clutches are known to make noise. They're some of the last greaseable clutches, and I believe the Falcon III clutches fit onto the Falcon II machines.

                    The interesting thing about noises is that they tend to echo around, so you can't really tell where they come from. You might have better luck with a stethoscope, or the mechanics version (a long screwdriver, tip touched to the frame in various places, and the handle to your ear). You might also try to run the motors individually in sim U030.

                    =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • AlexRust
                      Technician

                      Site Contributor
                      • Apr 2014
                      • 41

                      #11
                      Re: Unhealthy noise KM-5035

                      Originally posted by blackcat4866
                      The bypass clutches are known to make noise. They're some of the last greaseable clutches, and I believe the Falcon III clutches fit onto the Falcon II machines.

                      The interesting thing about noises is that they tend to echo around, so you can't really tell where they come from. You might have better luck with a stethoscope, or the mechanics version (a long screwdriver, tip touched to the frame in various places, and the handle to your ear). You might also try to run the motors individually in sim U030.

                      =^..^=
                      BlackCat was spot on. Dikyo was very close. Removed bypass tray and thoroughly service it. When I took both clutches off and spin them by hand my tricky noise was there on "8 step clutch". A few drops of oil and everything back to normal. Lesson learned.
                      And THANKS to everyone who participate in this quest.

                      Comment

                      • JR2ALTA
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Feb 2010
                        • 2030

                        #12
                        Re: Unhealthy noise KM-5035

                        downloading .zip files from unknown sources not smart

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22999

                          #13
                          Re: Unhealthy noise KM-5035

                          You may wish you'd replaced that clutch at some point in the future. Once they start rusting, they're just not reliable any more.

                          Congratulations. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                          Comment

                          • repeat

                            #14
                            Re: Unhealthy noise KM-5035

                            Originally posted by AlexRust
                            Dear experts,
                            I am chasing source of the unhealthy noise coming from Kyocera KM-5035 for several days now. I have attached sound file so you can listen this noise in hopes that somebody recognize it.
                            If somebody please help me to narrow it down I would greatly appreciate. Approximately I can say that noise coming from above of the bypass unit or at least somewhere around this area.
                            Thank you in advance.
                            [ATTACH=CONFIG]27230[/ATTACH]
                            run simulation mode 30 to isolate the noise to the paper feed or main drive. when you narrow it down, please post

                            Comment

                            • habik
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Apr 2010
                              • 2013

                              #15
                              Re: Unhealthy noise KM-5035

                              Originally posted by repeat
                              run simulation mode 30 to isolate the noise to the paper feed or main drive. when you narrow it down, please post
                              I suggest you re-read the thread
                              .OK Google! ... will I need Berrocca this morning?
                              Firmwares HERE

                              Comment

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