TA 250ci colors gone

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  • Kyo fan
    Trusted Tech

    250+ Posts
    • Dec 2013
    • 368
    #1

    TA 250ci colors gone

    A client called saying that it has C7000 error code. I managed to fix it with new toner container motor (parts motor cln). Next power on, it popped C7103 which i managed to fix by playing with dev unit M. Finally managed to initialize, but the colors are gone except for black, as you can see here: 250ci.pdf

    The maintenance kits A + B were replaced several months ago at about 400k printouts, and overall, i'm really satisfied how this one worked, but it never had missing colors untill now.

    Any time saving tip much appreciated.
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 23008
      #2
      Re: TA 250ci colors gone

      I see some color volume, but I suspect that your customer is doing negligible color. When the developer isn't agitated regularly it dies. You can run developer refresh up to 6 times to bring it back. Keep in mind though that it may start to seriously overtone. Be prepared to replace all the color developers. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

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        • Tonerkiller
          Senior Tech

          500+ Posts
          • Oct 2012
          • 668
          #3
          Re: TA 250ci colors gone

          What does the color belt look like? If it is fine, then recheck the connectors or replace the RFID board behind the toners

            Comment

            • Kyo fan
              Trusted Tech

              250+ Posts
              • Dec 2013
              • 368
              #4
              Re: TA 250ci colors gone

              Managed to fix it by replacing the developer motor cmy. It looked pretty bad.

              motor.jpg

              Thx for tips.

                Comment

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