km4050

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Users Tech
    Technician

    50+ Posts
    • Nov 2013
    • 85
    #1

    km4050

    hello all,

    need help km4050 won't print. i entered status, device/communication and printer says "PAUSING". i turned it off and on but the problem is the same. i did u906, sometimes it says ready and sometimes it still says "pausing". when the printer displays pausing then the machine can't print.
    Tags: None
    • Max
      Senior Tech

      500+ Posts
      • Oct 2011
      • 544
      #2
      Re: km4050

      What have you tried so far ?

        Comment

        • zoraldinho
          teacher-guide-expert-guru

          Site Contributor
          2,500+ Posts
          • Mar 2008
          • 4996
          #3
          Re: km4050

          Originally posted by Max
          What have you tried so far ?
          i turned it off and on but the problem is the same. i did u906
          Practice makes perfect
          If it ain't broke, don't fix it
          A picture is worth a thousand words
          If you want something done right, you have to do it yourself

            Comment

            • Users Tech
              Technician

              50+ Posts
              • Nov 2013
              • 85
              #4
              Re: km4050

              Originally posted by zoraldinho
              i turned it off and on but the problem is the same. i did u906
              sorry guys i'm a ricoh tech and i'm new with kyocera. i did search a lot about this problem and read the manual before i posted this but i didn't get the right solution that's why i'm asking for your help. it's my first time to encounter this problem where the machine is "pausing" the printer.

                Comment

                • zoraldinho
                  teacher-guide-expert-guru

                  Site Contributor
                  2,500+ Posts
                  • Mar 2008
                  • 4996
                  #5
                  Re: km4050

                  No problem! I was joking with Max.
                  I'm also not familiar with this model but however im gona help you as far I can.
                  Can you print status report from maintenance mode?
                  Did you check obvious? (picture)

                  Capture.PNG

                  Maybe fixing unit can't reach printing temperature!
                  Reseat memory.
                  Practice makes perfect
                  If it ain't broke, don't fix it
                  A picture is worth a thousand words
                  If you want something done right, you have to do it yourself

                    Comment

                    • Users Tech
                      Technician

                      50+ Posts
                      • Nov 2013
                      • 85
                      #6
                      Re: km4050

                      Originally posted by zoraldinho
                      No problem! I was joking with Max.
                      I'm also not familiar with this model but however im gona help you as far I can.
                      Can you print status report from maintenance mode?
                      Did you check obvious? (picture)

                      [ATTACH=CONFIG]27834[/ATTACH]

                      Maybe fixing unit can't reach printing temperature!
                      Reseat memory.
                      yes i did check that but it won't print unless the printer in the device/communication displays ready. checked many times and waited a long time but printer still displays "pausing".
                      the machine is being used as a photocopier only.
                      i'll try replacing the fixing unit.
                      many thanks.
                      Last edited by Users Tech; 02-02-2015, 11:52 PM. Reason: .

                        Comment

                        • blsquires
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Nov 2008
                          • 342
                          #7
                          Re: km4050

                          you may have a dodgy file locked into the server and everytime you switch on the machine it resends it to the printer.take the network cable out switch the machine off for a couple of minutes ,then turn back on and check the status/job cancel button .the next thing if there are no jobs on the status page .you will have to delete the job from the pc or server.then plug your network cable back in.

                            Comment

                            • Users Tech
                              Technician

                              50+ Posts
                              • Nov 2013
                              • 85
                              #8
                              Re: km4050

                              Originally posted by blsquires
                              you may have a dodgy file locked into the server and everytime you switch on the machine it resends it to the printer.take the network cable out switch the machine off for a couple of minutes ,then turn back on and check the status/job cancel button .the next thing if there are no jobs on the status page .you will have to delete the job from the pc or server.then plug your network cable back in.
                              the machine is used as a stand alone photocopier only. not attached to a pc or a network.
                              sometimes when we turned it on in the morning the printers displays ready but later the printer will display "pausing". but sometimes also when we turned it on in the morning the printer displays "pausing" already.
                              Last edited by Users Tech; 02-03-2015, 12:01 AM. Reason: .

                                Comment

                                • blackcat4866
                                  Master Of The Obvious

                                  Site Contributor
                                  10,000+ Posts
                                  • Jul 2007
                                  • 22910
                                  #9
                                  Re: km4050

                                  I think I'd start with firmware. =^..^=
                                  If you'd like a serious answer to your request:
                                  1) demonstrate that you've read the manual
                                  2) demonstrate that you made some attempt to fix it.
                                  3) if you're going to ask about jams include the jam code.
                                  4) if you're going to ask about an error code include the error code.
                                  5) You are the person onsite. Only you can make observations.

                                  blackcat: Master Of The Obvious =^..^=

                                    Comment

                                    • Hankster
                                      Technician
                                      • Jun 2011
                                      • 18
                                      #10
                                      Re: km4050

                                      Yep firmware! Hd format!


                                      Sent from my iPhone using Tapatalk

                                        Comment

                                        • zoraldinho
                                          teacher-guide-expert-guru

                                          Site Contributor
                                          2,500+ Posts
                                          • Mar 2008
                                          • 4996
                                          #11
                                          Re: km4050

                                          Hankster and cat have right.I check some bulletins and found many corrections on engine firmware.Start with that! It's the cheapest!
                                          Practice makes perfect
                                          If it ain't broke, don't fix it
                                          A picture is worth a thousand words
                                          If you want something done right, you have to do it yourself

                                            Comment

                                            • Users Tech
                                              Technician

                                              50+ Posts
                                              • Nov 2013
                                              • 85
                                              #12
                                              Re: km4050

                                              Originally posted by zoraldinho
                                              Maybe fixing unit can't reach printing temperature!
                                              i think your right zoraldinho!
                                              i replaced it with another fixing unit and so far there's no "pausing" problem the whole day!

                                              many many thanks and more power!

                                                Comment

                                                Previous template Next
                                                Working...