CS-4551 ci default fax tray

[Guest]

Good morning all, I have done a quick search online and on this forum to no avail,...
I have a CS-4551ci with fax card. I am running this device on my Windows print server with the fax driver.
Incoming faxes are defaulting to tray 1 on this machine, tray 1 for this location is set to letter/letterhead. Incoming faxes are causing the machine to lockup until letter/plain paper is set on tray 1. I cannot find anyway to change the default drawer for incoming faxing.

I have 4 drawers in this machine
I have tray 4 set to default for all jobs


Any help would be greatly appreciated!

Shawn

[kkendric]

Re: CS-4551 ci default fax tray

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[djdavis]

Re: CS-4551 ci default fax tray

wow, ok... Ya sorry I didn't specify I have looked through all the manuals.

So, I figured it out with some playing. At least one drawer has to be set to auto paper size and plan paper. Our tray 3 and 4 are 1500 capacity and were set with letter and plain, this was forcing the job to tray 1 even though tray 1 was letter and letterhead. The manual states how to paper but didn't state it MUST be auto size. Thanks for the help..

[blackcat4866]

Re: CS-4551 ci default fax tray

Yes, at least one tray must be set to auto size detect, preferably all of them

When printing facsimile Kyocera machines use a priority list starting with the size that most closely matches, then switching to the one that next most closely matches, etc.

It's sort of ass-backwards, but the best way to specify a fax tray on most Kyocera MFP's is to select a specific media type (say ... Custom1), then specify that all facsimile must print onto Custom1). When it runs out of fax-specific paper the machine will ask you to load paper rather than switching to a paper that doesn't really match size-wise.

I don't think you'll find any of this information grouped together in any one manual. =^..^=