KM-C2525E

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  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    2,500+ Posts
    • Mar 2008
    • 4955
    #1

    KM-C2525E

    Hi Kyo gurus

    Canon tech need some advice. KM-C2525E At the first have display masage like remove cassette 1 and check paper jam.Of course there is no paper.After reseat connectors related with lift motor and
    initiated 906 i got the same problem with cassette 2. Even more! When i pull out cassette 2 lift motor start to rotate and it stops when i return cassette back in.After that i got error 1010.I suspect on short circuit on pwb.Reason must be dead motor or something similar.This is i hope some known Kyocera trick.Thanks in advance!
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself

    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22601
      #2
      Re: KM-C2525E

      The way I would address this is to order two lift motor assemblies and an engine PWB. Historically, when a Kyocera lift motor shorts out it takes out the motor control circuitry on the engine PWB. The typical diagnostic method is for the tech to swap the upper and lower (identical) lift motors to see if the inoperative tray port starts to work. Of course it doesn't, and the shorted motor now takes out the other motor driver circuit.

      If you could know for positive which lift motor has the short, you could replace just that one and the engine PWB. But alas, If you choose wrong, you get to order another engine PWB.

      It's safer just to order both lift motors and the engine PWB and replace all as a set. Be sure to swap over all EEPROMs and memory chips to your new engine PWB, and to reload both part #1 and part #2 firmware via CF card.

      Expensive and fun. Enjoy! =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • zoraldinho
          teacher-guide-expert-guru

          Site Contributor
          2,500+ Posts
          • Mar 2008
          • 4955
          #3
          Re: KM-C2525E

          After i swap lift motors,rotation problem moved to cassette 1 and still have display masage "pull out cassette 1 and 2 and check for jammed paper".Two lift motor and engine PWB ordered.
          Practice makes perfect
          If it ain't broke, don't fix it
          A picture is worth a thousand words
          If you want something done right, you have to do it yourself

            Comment

            • zoraldinho
              teacher-guide-expert-guru

              Site Contributor
              2,500+ Posts
              • Mar 2008
              • 4955
              #4
              Re: KM-C2525E

              Still waiting for engine pwb.At this time i still play with the machine and i got error 4100 after U21.Is this function erase some parameters which are not mentioned in manual or just sign for bad pwb?
              Practice makes perfect
              If it ain't broke, don't fix it
              A picture is worth a thousand words
              If you want something done right, you have to do it yourself

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22601
                  #5
                  Re: KM-C2525E

                  I'm sorry to say that doing an U021 All Clear was a really bad choice. You've essentially tossed out all the image quality adjustments that made your machine make decent copies. Hopefully you printed off the Maintenance List so you can re-enter the hundreds of values now gone.

                  The 4100 is a beam detect error for the laser. You may have dumped the laser settings.

                  This is going to be one of those really memorable learning experiences. If you have the Maintenance List, you have created 4 hours of completely unnecessary work for yourself. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Reed
                      Senior Tech

                      Site Contributor
                      100+ Posts
                      • Feb 2011
                      • 234
                      #6
                      Re: KM-C2525E

                      make sure the side door is closed all the way. I have seen this cause a false laser code especially if there is a finisher attached to the machine. Sometimes the finisher pulls on the door and it opens slightly causing the error. Good luck

                        Comment

                        • zoraldinho
                          teacher-guide-expert-guru

                          Site Contributor
                          2,500+ Posts
                          • Mar 2008
                          • 4955
                          #7
                          Re: KM-C2525E

                          Originally posted by blackcat4866
                          I'm sorry to say that doing an U021 All Clear was a really bad choice. You've essentially tossed out all the image quality adjustments that made your machine make decent copies. Hopefully you printed off the Maintenance List so you can re-enter the hundreds of values now gone.

                          The 4100 is a beam detect error for the laser. You may have dumped the laser settings.

                          This is going to be one of those really memorable learning experiences. If you have the Maintenance List, you have created 4 hours of completely unnecessary work for yourself. =^..^=

                          And if i don't have Maintenance List?
                          Practice makes perfect
                          If it ain't broke, don't fix it
                          A picture is worth a thousand words
                          If you want something done right, you have to do it yourself

                            Comment

                            • zoraldinho
                              teacher-guide-expert-guru

                              Site Contributor
                              2,500+ Posts
                              • Mar 2008
                              • 4955
                              #8
                              Re: KM-C2525E

                              Originally posted by Reed
                              make sure the side door is closed all the way. I have seen this cause a false laser code especially if there is a finisher attached to the machine. Sometimes the finisher pulls on the door and it opens slightly causing the error. Good luck
                              Thanks!
                              Practice makes perfect
                              If it ain't broke, don't fix it
                              A picture is worth a thousand words
                              If you want something done right, you have to do it yourself

                                Comment

                                • blackcat4866
                                  Master Of The Obvious

                                  Site Contributor
                                  10,000+ Posts
                                  • Jul 2007
                                  • 22601
                                  #9
                                  Re: KM-C2525E

                                  That leaves you with two options:

                                  1) Print off the maintenance list from another functional KM-C2525E. The data will not be exactly correct, but perhaps close enough to get copies. Then you can start the arduous process of running every electronic adjustment on the machine.

                                  2) Buy a used, working KM-C2525E and give it to the customer at a loss. Over the long run you may recover some of the cost in reusing some of the consumables from your doorstop. But in the end, without the maintenance list settings it is a doorstop.

                                  You probably assumed that an U021 All Clear would reset to factory defaults. It does not. It zero's all values. I don't think you'll have to repeat this mistake. =^..^=
                                  If you'd like a serious answer to your request:
                                  1) demonstrate that you've read the manual
                                  2) demonstrate that you made some attempt to fix it.
                                  3) if you're going to ask about jams include the jam code.
                                  4) if you're going to ask about an error code include the error code.
                                  5) You are the person onsite. Only you can make observations.

                                  blackcat: Master Of The Obvious =^..^=

                                    Comment

                                    • zoraldinho
                                      teacher-guide-expert-guru

                                      Site Contributor
                                      2,500+ Posts
                                      • Mar 2008
                                      • 4955
                                      #10
                                      Re: KM-C2525E

                                      You're right! Factory defaults not zero's all values! Who need's zero's values? I can change to zero my self if i need that! My problem is too much confident. First i'm gona fix this quick and if i stuck then i read manual.My ass!Definetely i will not repeat this mistake again!
                                      Last edited by zoraldinho; 03-23-2015, 06:49 PM.
                                      Practice makes perfect
                                      If it ain't broke, don't fix it
                                      A picture is worth a thousand words
                                      If you want something done right, you have to do it yourself

                                        Comment

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