Cant Reset F248 Error On Kyocera FS6525

[bronco31]

Re: Cant Reset F248 Error On Kyocera FS6525

RAM memory is cleared when MFP is power cycled... but hard drives hold data... (previously spooled print jobs)
does it have a HD?

we're absolutely clear about this right? the machine is powered up WITHOUT the ethernet cable plugged in.. and then it throws the code...?

[jmaister]

Re: Cant Reset F248 Error On Kyocera FS6525

like those that have stated, reboot the machine WITHOUT the network cable, no error, pls proceed to RESTART PRINTER SPOOLER on suspected workstation under "windows services" or "services.msc" (network cable is still left unplugged)

sometimes you can see the job stuck on queue, sometimes you cant as its gone.


are you sure its from ONE particular computer?

can you see the file name from the Print log and traceback from there?


but with the cable unplugged the code shows up... oh dear. (some of us havent seen this scenario yet, hence we asking to confirm)

[tecchie]

Re: Cant Reset F248 Error On Kyocera FS6525

Thanks Guys

You are correct. NIC cable is unplugged and kept unplugged through the boot process. I have also tried opening side and/or front door to try force the firmware update through. Still no go. The one suggestion I haven't tried as of yet is the emergency update. No HDD on this model. I believe that was an upgrade that was never added. I also don't remember seeing a memory card (maybe I just overlooked it). There is a memory slot for one but no card.

im really hoping that my only choice is not a board replacement at $895.00 my cost. That's really going to be tough to explain to my customer with a machine less than a year old why they're in need of such an expensive repair. This all started from what im guessing is a corrupt print job. Customer was printing at the time of initial error. We haven't been able to clear it since.

Thanks for all the suggestions. Unfortunately nothings worked so far. I would like to solve this without replacing pcb in case anybody has this issue down the road. But as you know we need to get the customer up and running asap.

[subaro]

Re: Cant Reset F248 Error On Kyocera FS6525

something i just thought of

google for lpr jar utility,download and run it. then use notepad to and input the prescribe command for engine reset. google for it also or look on the search here.

open the utility and input ip address of the machine and the path to the notepad file and have this ready.

as soon as the machine boots up send the command.

You are right, no hdd on this machine and memory is built in with option slot for upgrade.... but f248 all point to memory buffers. so either the internal memory ram has gone bad or main board failure. the engine reset is just a shot, but i have seen that do miracles when i thought all is lost. Also see if you have a memory upgrade and install it on the machine and cross fingers.

[Kyo fan]

Re: Cant Reset F248 Error On Kyocera FS6525

Had same problem few weeks ago. I'm afraid you're gonna have to replace main pwb.

[Levus76]

Re: Cant Reset F248 Error On Kyocera FS6525

I have a customer with a Kyocera FS6525 with a F248 error. After researching the error I realize a firmware upgrade is necessary. The problem Im having is rebooting the copier doesn't reset the code. It will warm up and come to ready only to return with the error a few seconds after. Ive tried unplugging network cable and restarting and when it does come to ready quickly checking the print queue shows no print job at all to kill. No print job in the customers computer either. Rebooted computer to make sure their was no phantom print job somewhere and unplugged overnight. Still comes back. Tried to upgrade firmware even with the error coming up but firmware upgrade stalls when error comes up. Cant get into service mode either.


Is their a way to reset machine to reset error so I can upgrade firmware. Thanks in advance. Fairly new machine. Hope I don't have to replace controller and explain that to customer...

If the MFP is booting okay and working okay with the UTP network cable pulled out, then apart from firmware issue, bad print job, some malware or virus can cause this F245 and F248 errors too. Those are communicating on the network with the MFP and are causing these kind of error codes.

I was experiencing it before and i recommend you to run "adwcleaner" on the customer's pc once. It's a tiny utilitiy and the process is really fast.
For me it saved tons of guessing and work hours.

[eholyst]

Re: Cant Reset F248 Error On Kyocera FS6525

@tecchie- If this machine is only a year old you should either be able to get the board replaced under warranty or at least get a repair board which should be half the cost of the new board you listed.