[Error Code] C-6610 with TA-8000i

[kaborwen]

Hi all,
My costomer get C-6610 coming time to time on TA-8000i. I checked conectors, replace fuser unit, but not OK.
Any idea or SB?
Tanks.

[blsquires]

Re: C-6610 with TA-8000i

6610 is a fuser release motor error .first i would check the power supply going into the machine and see if its a constant voltage .

[kaborwen]

Re: C-6610 with TA-8000i

6610 is a fuser release motor error .first i would check the power supply going into the machine and see if its a constant voltage .

The machine is working with UPS.

[blsquires]

Re: C-6610 with TA-8000i

as per manual. check motor operation in u030 check fuser release motor ,check the drive gear to see if it can be turned check connector yc26 on engine pwb for loose connection.
check software and update to latest if necessary.
last replace engine pwb

[blackcat4866]

Re: C-6610 with TA-8000i

I've seen these codes too, but don't have anything informative to offer. The code clears, and you can test the motor all you want. It won't error again for a few days. New sensors and new fusers haven't helped. =^..^=