500ci not stabilizing?

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  • HippieSlayer
    • Sep 2024

    500ci not stabilizing?

    Hello all,

    I've got a 500ci in the office that refuses to stabilize. Occasionally after randomly printing/copying, it will decide to do so, but not often. It just continually runs, not trying to add toner or anything - just cycles through warm up/cleaning/whatever else they do. At one point this MFP was completely in pieces and being used as a part's machine. Everything functions properly minus a few minor color issues (don't have the spare toner right now to run calibrations), but even when I had all toner in it before it still wouldn't stabilize.

    Any ideas/suggestions?
  • copydocinc
    Trusted Tech
    Site Contributor
    250+ Posts
    • Mar 2015
    • 256

    #2
    Re: 500ci not stabilizing?

    It sounds like it's trying to add toner, that isn't there.
    How do you know it's not trying to add toner?
    I would put in new toner crtgs.

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    • tmaged
      Owner/Service Manager
      Site Contributor
      1,000+ Posts
      • Oct 2008
      • 1788

      #3
      Re: 500ci not stabilizing?

      I think you've answered your own question. It's trying to calibrate/compensate for the color being off. Fixing known issues is the first step to fixing unknown issues.
      Hope that helps !
      -Tony
      www.dtios.com
      Become a fan on Facebook

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