Printing Mixed size from TA8001i

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  • copyman20
    Trusted Tech

    100+ Posts
    • Feb 2008
    • 207
    #1

    Printing Mixed size from TA8001i

    Greetings all

    I have a customer that prints mixed size pdfs (letter & Legal). The trays on the 8001 is setup: tray 1= Legal, tray 2= ltr R (sef), and trays 3 & 4 are lrt (lef). When this one user print these files, the legal will pull from tray 1 and letter will pull from tray 3 or 4. No matter what setting I make on the machine, it always pulls from these trays. And the user would have to take 100 + page print jobs and manually orient them.

    Now there is a work around. You pull out the trays 3 & 4 this will force the printer to pull the ltr size from tray 2. However, this will than force everyone else who print just ltr size files to tray 2. and when you have almost 20 users printing to this machine, no one is happy and defeats the reason for having a large capacity tray.

    Has anyone come across a good solution for this issue? Kyocera tech support could not help (one of those "if you figure it out, let us know" answers).

    thanks for reading
    Tags: None
    • Tonerkiller
      Senior Tech

      500+ Posts
      • Oct 2012
      • 665
      #2
      Re: Printing Mixed size from TA8001i

      Is this some kind of mortgage package? We have a very similar issue kyo has been working on it for at least six months. It think it is a firmware issue.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22930
          #3
          Re: Printing Mixed size from TA8001i

          I know this is a workaround at best, but back when mixed original scanning seriously slowed down the DF, many of the realtors and title companies elected to turn off mixed originals, and let the entire package be printed onto legal sized paper. It can only be oriented one way. You can load both trays #1 and #2 with legal paper. The only qualifier is that the first page must be legal sized. It's not a solution, but it is an optional choice.
          =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • CWP
              Trusted Tech

              100+ Posts
              • Jun 2013
              • 168
              #4
              Re: Printing Mixed size from TA8001i

              Log into Command Center of the machine and go to "Settings", "Printer" and then "Media Input", then set Cassette 1 and 2 for the same group in group settings and select "Submit".

              Groupsetting.jpg

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