Kyocera Event Reports

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  • Toner_Boogers
    • Jun 2025
    #1

    [Misc] Kyocera Event Reports

    We are wondering a few things about the Event Reports that are emailed out:

    1. What is all included in "All Other Errors" (we cant find a definition in the SM)

    2. At what point does it report "Low Toner" (how much toner is left?)

    Thanks in advanced!!!! You rock
    Tags: None
    • Tonerkiller
      Senior Tech

      500+ Posts
      • Oct 2012
      • 668
      #2
      Re: Kyocera Event Reports

      I do not know about the first one, but the low toner report is sent out when the machine displays low toner. That can be adjusted in maint mode

        Comment

        • Toner_Boogers
          #3
          Re: Kyocera Event Reports

          Originally posted by Tonerkiller
          I do not know about the first one, but the low toner report is sent out when the machine displays low toner. That can be adjusted in maint mode
          Right, I know it can, but im wondering at what point. like 100 copies left at 5% coverage, or 500 copies left at 5% coverage...

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22999
              #4
              Re: Kyocera Event Reports

              Nope. It will warn you about 5% of the total amount of toner in the cartridge. There is no way to anticipate how many pages that might be.

              Why don't you perform some experiments and post the results here? =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • Toner_Boogers
                  #5
                  Re: Kyocera Event Reports

                  Originally posted by blackcat4866
                  Why don't you perform some experiments and post the results here? =^..^=
                  Thats a good idea. We will have around 200 machines going out here in the next few weeks. We just wanted to get an idea of when we get the notification and how soon we can get to the customer.

                  Because of the type of contract and 3rd party we have to deal with, we cant leave extra toner with them.

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