kyocera fs-6025 mfp- cassette 1 failure

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  • atech
    Technician

    50+ Posts
    • Aug 2010
    • 89

    #1

    [Misc] kyocera fs-6025 mfp- cassette 1 failure

    Need help guys... machine problem- cassette 1 failure... I tried to enter to system menu>adjustment/maintenance>service settings....followed by Login username and password... I cannot complete the process to repair the cassette problem failure...The machine requires username and password...

    I need username and password. I need useful information...

    Thanks...
  • JUAN C DLS
    Technician
    • Mar 2014
    • 14

    #2
    Re: kyocera fs-6025 mfp- cassette 1 failure

    Most Kyocera uses:
    user: Admin
    Passw: Admin

    Other uses:
    user: admin00
    passw: admin00

    Comment

    • Kyo fan
      Trusted Tech

      250+ Posts
      • Dec 2013
      • 368

      #3
      Re: kyocera fs-6025 mfp- cassette 1 failure

      You can't fix it like that, forget about the login credentials. First pull the cassette out, and remove any stuck pieces of paper from the back of the cassette and from the inside of the machine where it connects. Power it off/on and if it still displays failure you have to initialize it. Since this machine doesn't have U906, you have to run U021, but before you do it, put a paper into the mp tray and print the event log for yourself since it will wipe it, and than run U021. After that it will display ready to copy.

      It will also wipe address book, network settings, etc. So, also before you run it make sure you know previous network settings and plug a usb drive in it and run U917, select all and export it to the usb drive. After everything is done, you will plug that usb drive in, run U917 and select import.
      Last edited by Kyo fan; 07-26-2015, 11:22 AM. Reason: additional info

      Comment

      • atech
        Technician

        50+ Posts
        • Aug 2010
        • 89

        #4
        Re: kyocera fs-6025 mfp- cassette 1 failure

        Originally posted by JUAN C DLS
        Most Kyocera uses:
        user: Admin
        Passw: Admin

        Other uses:
        user: admin00
        passw: admin00
        Thanks, It works... I use Admin for both username and password.

        Comment

        • atech
          Technician

          50+ Posts
          • Aug 2010
          • 89

          #5
          Re: kyocera fs-6025 mfp- cassette 1 failure

          Originally posted by Kyo fan
          You can't fix it like that, forget about the login credentials. First pull the cassette out, and remove any stuck pieces of paper from the back of the cassette and from the inside of the machine where it connects. Power it off/on and if it still displays failure you have to initialize it. Since this machine doesn't have U906, you have to run U021, but before you do it, put a paper into the mp tray and print the event log for yourself since it will wipe it, and than run U021. After that it will display ready to copy.

          It will also wipe address book, network settings, etc. So, also before you run it make sure you know previous network settings and plug a usb drive in it and run U917, select all and export it to the usb drive. After everything is done, you will plug that usb drive in, run U917 and select import.
          Thanks buddy for that very informative suggestions...

          Comment

          • 2010mohamed
            Technician
            • Oct 2017
            • 28

            #6
            Re: kyocera fs-6025 mfp- cassette 1 failure

            Originally posted by atech
            Thanks buddy for that very informative suggestions...

            how do you solve it . need help

            Comment

            • 2010mohamed
              Technician
              • Oct 2017
              • 28

              #7
              Re: kyocera fs-6025 mfp- cassette 1 failure

              Originally posted by atech
              Thanks, It works... I use Admin for both username and password.
              how did you solve it

              Comment

              • JR2ALTA
                Service Manager

                Site Contributor
                1,000+ Posts
                • Feb 2010
                • 2029

                #8
                Re: kyocera fs-6025 mfp- cassette 1 failure

                Kyo Fan's advice strikes me as very wrong. Most machines like this that Do not have a 906 reset use system menu / maintenance adjustment in which you'll find reset trouble unit or something like that

                Comment

                • darry1322
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Oct 2010
                  • 817

                  #9
                  Re: kyocera fs-6025 mfp- cassette 1 failure

                  Originally posted by JR2ALTA
                  Kyo Fan's advice strikes me as very wrong. Most machines like this that Do not have a 906 reset use system menu / maintenance adjustment in which you'll find reset trouble unit or something like that

                  Service Menu -> Enable Repaired Unit -> Start

                  Comment

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