sharp arm 350n scanning problem

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • pontiac
    Trusted Tech
    • Apr 2008
    • 420

    #1

    sharp arm 350n scanning problem

    When customer trys to scan to email CE-02 consult key operator or consult system adminstrator appears on screen. Print function works fine. Any suggestions ? Thanks for replys
  • tmaged
    Owner/Service Manager

    Site Contributor
    1,000+ Posts
    • Oct 2008
    • 1858

    #2
    Reboot the worstation so the IP address gets updated in the scanner profile. The easiest fix is to change the Network Scanner Tool to scan to the host name rather than the IP. That way, if they're running DHCP, it doesn't matter.
    Hope that helps !
    -Tony
    www.dtios.com
    Become a fan on Facebook

    Comment

    Working...