HP M4555 fax confirmation

[LNorris]

user states that they had a transformer blow in area. ever since, the machine has printed out fax (send and rcv) confirmations for the same job about every 10-15 seconds. they have turned the confirmation off and rebooted and still printing these.

I'm not familiar with these at all.

any one have any idea? I found the service manual and all I have found that might work is the cold reset.

[blackcat4866]

Re: HP M4555 fax confirmation

My suggestion is to remove the fax card, and confirm that it does not continue to print confirmations. If it does not, I would re-install the fax card, and try to initialize the fax card:

1*-102 will initialize the page memory (that may be enough)
1*-100 will initialize the fax parameters.

For details you'll need the manual for the specific fax card GD-1320.

If these two sims do not solve your problem, you may need to change the fax card. =^..^=