oki c-3400
installed a new o.e.m. drum unit in this machine. turned it back on and the printer does not read drum at 100%. drum life warring is on and reads 0%. is their any way to manually reset the drum counter on this machine? thanks howard
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Never try anything else than original supplies in this machines! BTW, you can not replace a drum and a blade separately...
@auburn business systemsauburn business systems
I'm looking in the service manual right now, but there doesn't seem to be a way to manually reset the counter.Comment
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I've gone through this with Oki before. If the customer changes the All-In-One at 5%, the counter does not reset and must again be replaced when it reaches 0%. I have never been able to reset an All-In-One via any service mode. Most Oki's have a fuse which blows when the cartridge is inserted to reset the counter, while the power is On.
That might be the problem. Was the power On when you changed the cartridge?If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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