Develop ineo 251p

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  • DILANO
    Technician
    • Mar 2010
    • 10
    #1

    Develop ineo 251p

    Hi,
    there. A customer of me have a DEVELOP INEO 251P. The trouble is that the customer powered off the machine while printing (to stop printing instead of pressing the red stop button). The next time he powered the machine it shows only PLEASE WAIT. on the display. Nothing else happes even after 2 hours. The fuser is getting very hot.
    Somebody has an idea what to do, maybe a kind of hard-reset or something? It looks to me like a crash with the printer-firmware?

    Thanks a lot,
    Andre
    Tags: 251, 251p, button, customer, develop, display, firmware, fuser, hot, hours, printer, printing, reset, shows, stop, time, trouble, wait
    • mrwho
      Major Asshole!

      Site Contributor
      2,500+ Posts
      • Apr 2009
      • 4299
      #2
      Although I never experienced your problem, you can ask for help on the Konica Minolta forum, since this machine is basically a Konica Minolta machine with a Develop logo. You'll have a better chance of getting help there.
      ' "But the salesman said . . ." The salesman's an asshole!'
      Mascan42

      'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
      Ibid

      I'm just an ex-tech lurking around and spreading disinformation!

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