i got this machine working fine suddenly .... HOLY COW ..... paper jam on half way out forcing me to pull the paper out from front. transfer change no luck. any possibility?
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Any error codes etc ? if you pulled it out the from the front was the paper still coming through the knife area? Did you pull in the direction of the paper feed or back towards the roll? There is a sensor located under the fuser section which gets broken or knocked out of place quite often. You can not see it until you take the machine apart. This one is a real bear to get to, if that is your problem. -
no code just a jam sign, the paper was cut and stuck between fuser and paper feed so i just pull toward without opening the cover. Can you please show me some hint wheres exactly the sensor located? ThanksComment
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If you feed another print does the paper from the roll stock move at all, if it goes in approx 8 inches and stops it could be the sensor, but if it continues on to the fuser it is not that sensor. The sensor I was referring to is located under the fuser and then the guide plates under the fuser must be removed to get to the sensor. There is no way on earth you can actually see the sensor unless you remove the above components. Check everything else first. Make sure the paper feed guide located behind the transfer corona is locked in position. There are green levers on both sides of the machine that must be latched. Unlatch it and then relatch to make sure it is in the proper position.Comment
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