OKIDATA c550/980 Error code,?OKI TECHS CAN ^YOU PLEASE HELP

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  • cucuklotz
    Senior Tech

    Site Contributor
    500+ Posts
    • Mar 2007
    • 611

    #1

    OKIDATA c550/980 Error code,?OKI TECHS CAN ^YOU PLEASE HELP

    HI,
    Should a jam (first one in fuser) set off code on new fuser unit.SURELY there must be some way to reset 980 code other than replace fuser,This unit has less than 50 copies on it.are there any adjustments that Ineed to do on machine ?PLEASE HELP.
    THANK YOU,
    ANDY
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    Re: OKIDATA c550/980 Error code,?OKI TECHS CAN ^YOU PLEASE HELP

    This Parts & Service manual can be purchased for $12.77 and downloaded immediately after payment from

    Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads

    Paul@justmanuals.com

    Comment

    • Eric1968
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2458

      #3
      Re: OKIDATA c550/980 Error code,?OKI TECHS CAN ^YOU PLEASE HELP

      Just put in a new fuser and claim the faulty one.

      Comment

      • cucuklotz
        Senior Tech

        Site Contributor
        500+ Posts
        • Mar 2007
        • 611

        #4
        Re: OKIDATA c550/980 Error code,?OKI TECHS CAN ^YOU PLEASE HELP

        HI,
        Thanks for reply. My only concern is <Is there possibly another issue causing fusers to blow?
        THANKS ANDY

        Comment

        • Eric1968
          Service Manager

          1,000+ Posts
          • Jan 2009
          • 2458

          #5
          Re: OKIDATA c550/980 Error code,?OKI TECHS CAN ^YOU PLEASE HELP

          Possible causes for defective fusers on this model :

          - Bad or broken thermistors (Fatal Error 170-177
          - Fatal error 928, Fusing unit does not rotate properly.

          Comment

          • cucuklotz
            Senior Tech

            Site Contributor
            500+ Posts
            • Mar 2007
            • 611

            #6
            Re: OKIDATA c550/980 Error code,?OKI TECHS CAN ^YOU PLEASE HELP

            Hi Eric.
            Thanks SORRY I KEEP DOING THIS IT IS A C5500,CAN I chane themistor on new unit I have in machine?
            Unit has 50 coipes.I just put in machine new.
            ANDY

            Comment

            • Eric1968
              Service Manager

              1,000+ Posts
              • Jan 2009
              • 2458

              #7
              Re: OKIDATA c550/980 Error code,?OKI TECHS CAN ^YOU PLEASE HELP

              You can't order separate parts for the Fusing Unit. You'll have to replace the whole unit.

              Here in Holland we can claim a defective supply. If I have a defective Fusing Unit that has done, for example 2k, I can claim the defective unit.

              Regards.

              Comment

              • NSD
                Technician
                • Aug 2011
                • 44

                #8
                Re: OKIDATA c550/980 Error code,?OKI TECHS CAN ^YOU PLEASE HELP

                Put the machine in Fuse Keep mode then you can test with a brand new fuser without blowing the fuse in it.

                Comment

                • cucuklotz
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Mar 2007
                  • 611

                  #9
                  Re: OKIDATA c550/980 Error code,?OKI TECHS CAN ^YOU PLEASE HELP

                  HI,
                  Thanks for tip.Fuser didnt blow until 2 days later,However Ill try your suggestion. Im not that familiar withy machine. Can you tell me how to put in safe mode?or do I need to porder manual from Paul to do this,
                  Thanks Andy

                  Comment

                  • NSD
                    Technician
                    • Aug 2011
                    • 44

                    #10
                    Re: OKIDATA c550/980 Error code,?OKI TECHS CAN ^YOU PLEASE HELP

                    send me a private message and we can sort out a manual for you in the morning

                    Comment

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