[Misc] Wierd issue with RISO HC 5500 - Need Help

[Oktobernv]

Greetings All.

I just bought a used Riso HC 5500. Mainly for printing envelopes.

Machine seems to be in GREAT shape.

However, I am getting a "random" issue that is occurring when printing envelopes.

The printed envelopes will pick up random "stains" of ink. All color, and in different places each time.

If I just run "flat" 8.5 x 11 paper through the machine, it seems fine.

It seems that the "thickness" of the paper or the envelopes is what is causing the problem to appear.

See attached photos for samples of the problem.

Thanks in advance for any help or tips on solving this.

[Shadow]

Re: Wierd issue with RISO HC 5500 - Need Help

this is a typical issue with riso machines.
try running them with the flaps tucked inside and see if that works.

[Oktobernv]

Re: Wierd issue with RISO HC 5500 - Need Help

Thanks for the tip!


I'll give that a shot

What is the reason that this causes Riso machines a problem?

Rob

[Oktobernv]

Re: Wierd issue with RISO HC 5500 - Need Help

Tried running with "flaps" tucked in....

No better

Still getting random ink "stains"

Any other thoughts?

Thx much

Rob

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Re: Wierd issue with RISO HC 5500 - Need Help

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[Shadow]

Re: Wierd issue with RISO HC 5500 - Need Help

your going to have to contact your local Riso technician, as there are adjustments that may have to be done.
you say this is a used machine, why was it removed from the previous owner's place.
something may be worn and need replacing.

[SteveF]

Re: Wierd issue with RISO HC 5500 - Need Help

hello Oktobernv
is the m/c set to thick paper or envelopes ? this is set in system settings ...this setting should help

[Oktobernv]

Re: Wierd issue with RISO HC 5500 - Need Help

Hi Steve and thanks for the reply

What does "the m/c" refer to?

I am new to this machine so any more specific info would be greatly appreciated.

Thank you kindly,

Rob.

[SteveF]

Re: Wierd issue with RISO HC 5500 - Need Help

sorry m/c is short for machine
if you selct menu on the machine screen you should be able to scroll down to configuration section their it should say standard tray (paper type)
change it to envelope or card stock and see if that helps ...you will need to select envelopes on the print driver aswell
hope this helps

menu then scroll to 4 press ok.then go to 1 press ok then go to 1 ..this should get u to the place you want

[Oktobernv]

Re: Wierd issue with RISO HC 5500 - Need Help

Steve

Thank you SO MUCH for the help.

I followed your direction and this seems to have solved the problem!!!

Only a short sample size so far, but looks good.

Cheers Man!

Much appreciated

Rob

[SteveF]

Glad i could help Rob