DP 8045 Touch Screen issue

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  • Holesaletech27
    Trusted Tech

    100+ Posts
    • Jul 2009
    • 101

    #1

    DP 8045 Touch Screen issue

    Hi everyone! I just received about 100 of these DP-8045's, and 18 of them so far have partial working touch screens. Does anyone know how to do a calibration for this issue? Thanks for your help....
  • 20gaugeO/U
    Senior Tech

    500+ Posts
    • Feb 2009
    • 553

    #2
    Shut off both power switches. Turn ONLY the front one on. Hold down the Energy Saver and Function keys. Turn the back power ON. Hold down while it boots (30 seconds or so). When a "+" is in the upper left corner, release energy saver and function keys. Touch the "+" in the left edge, then right edge, and center. Cycle the power.

    However the touch screens may be separating.............we are just finding this out on multiple models all using the same part.

    Comment

    • mojorolla
      The Wolf

      2,500+ Posts
      • Jan 2010
      • 2583

      #3
      We had a rash of these issues last year. If you try the calibration and it beeps when you touch the screen but does not respond,shut off the sub power. If the machine will not power down until the main power is cut, it is 100 percent touch screen replacement. The 3030 has the same touch screen also, but not the same failure issues though.
      Failing to plan is planning to fail!!!

      Comment

      • oeshuron
        Trusted Tech

        250+ Posts
        • May 2008
        • 259

        #4
        Mojorolla,

        We have an 8035 that has a bad touch screen. Panasonic is backordered till the end of November for new ones. Would the touch screen from a DP-6010 (DZTE000044) work in this unit? Did they change anything when adding the R to the end of the part number?

        Comment

        • mojorolla
          The Wolf

          2,500+ Posts
          • Jan 2010
          • 2583

          #5
          It should work. They added an R to some LSUs and they seem to work.
          Failing to plan is planning to fail!!!

          Comment

          • 20gaugeO/U
            Senior Tech

            500+ Posts
            • Feb 2009
            • 553

            #6
            DZTE000044RA --- R was ROHa compliant--they have added the additional A on the end (not sure why)

            Comment

            • Logged-on
              Trusted Tech

              100+ Posts
              • Sep 2010
              • 197

              #7
              Apparently Panasonic has just released a bulletin addressing the touch screen...

              <Hot off the Press>

              SB-14-TouchPanel_Change_(M-0226i)__DP-8060Series.pdf

              Comment

              • oeshuron
                Trusted Tech

                250+ Posts
                • May 2008
                • 259

                #8
                The DZTE000044 from the DP-6010 did indeed work in our DP-8045. Panasonic did send us a free replacement probably due to the bulletin Logged-on posted.

                Comment

                • ramseethu

                  #9
                  Originally posted by 20gaugeO/U
                  Shut off both power switches. Turn ONLY the front one on. Hold down the Energy Saver and Function keys. Turn the back power ON. Hold down while it boots (30 seconds or so). When a "+" is in the upper left corner, release energy saver and function keys. Touch the "+" in the left edge, then right edge, and center. Cycle the power.

                  However the touch screens may be separating.............we are just finding this out on multiple models all using the same part.
                  hi
                  i have tryed above one its working fine but its happening frequently any other permenent fix solution

                  Comment

                  • 20gaugeO/U
                    Senior Tech

                    500+ Posts
                    • Feb 2009
                    • 553

                    #10
                    Get Free replacement touch screens. Fill out the bulletin that Logged-on posted above. We have replaced a handfull as they come up and have had no new issues.

                    Comment

                    • ott
                      Technician
                      • Mar 2011
                      • 22

                      #11
                      DZTE000044RA

                      Is the DZTE000044RA a direct replacement for the DZTE000044R ? It sells for almost 70% less than the DZTE000044R so I wanted to verify.

                      Comment

                      • ott
                        Technician
                        • Mar 2011
                        • 22

                        #12
                        DZTE000044RA

                        Is the DZTE000044RA a direct replacement for the DZTE000044R ? Has anyone bought one under this number?

                        Comment

                        • Logged-on
                          Trusted Tech

                          100+ Posts
                          • Sep 2010
                          • 197

                          #13
                          Yes that is what we have been using and they have been working fine. I'm kind of surprised they are selling them, I understood they were replaced under warranty. Perhaps that grace period has run out.

                          Comment

                          • duane@pbbsinc.com
                            Technician
                            • Mar 2011
                            • 77

                            #14
                            We have also had a rash of these touchscreens gone bad on our new and used equipment the fix is too replace with a new and calibrate as the other posts had said.. No luck in pulling apart and cleaning edges were touch screen sits..Will have too replace this screen same as some other panasonic models have to check it out...hope this helped.

                            Comment

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