DP-C322 Error Code E04-14

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  • Solotime
    Trusted Tech

    100+ Posts
    • Feb 2009
    • 223

    #1

    [Error Code] DP-C322 Error Code E04-14

    Customer called me about this code which I understand is a Fuser IH Fan or EC Board. I was hoping to get some insite as to what fan/location this would be and to verify that the part number for the fan is L6FAKEDK0007. I have seen some other models discussed where there was more than 1 fan at fault and that they were difficult to replace. Not on this exact model but similar. Any help would be greatly appreciated so that I can provide this customer with a good ballpark estimate.
    Thanks.
  • onetek
    Trusted Tech

    250+ Posts
    • Apr 2009
    • 318

    #2
    Re: DP-C322 Error Code E04-14

    Check the attachment, all you need is in there.
    Th
    Attached Files

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    • Solotime
      Trusted Tech

      100+ Posts
      • Feb 2009
      • 223

      #3
      Re: DP-C322 Error Code E04-14

      Thank You! Are these 2 fans relatively easy to replace? Just wondering from a how much time should I allow standpoint.
      Thanks Again

      Comment

      • mojorolla
        The Wolf

        2,500+ Posts
        • Jan 2010
        • 2605

        #4
        Re: DP-C322 Error Code E04-14

        One of them is a breeze, the other sits right in the middle behind the SC board. Take out the board, bracket, and I believe 2 fans and you can finally get at the second fan. I can get both in under an hour.
        Failing to plan is planning to fail!!!

        Comment

        • Solotime
          Trusted Tech

          100+ Posts
          • Feb 2009
          • 223

          #5
          Re: DP-C322 Error Code E04-14

          Which one is the breeze LOL, the IH Driver or the toner bottle fan?. I know the bulletin says replace both but the customer may just want the E4-14 problem fixed which is the IH Driver Fan.
          Thanks

          Comment

          • onetek
            Trusted Tech

            250+ Posts
            • Apr 2009
            • 318

            #6
            Re: DP-C322 Error Code E04-14

            both fans will give you this code. When you face the back of the copier, the one on the top right hand side is the easyest. unplugging the sc board,(top left) and removing it with its frame gives you access to the other fan. If its your first time, give yourself one hour for it.After a couple of times, half an hour will do.I always replace both coz if one give this code, the other is not far behind.
            Th.

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