Fellows,
This customer's DP-8060 jams all the time with code J41. The jammed paper is not damaged, it just stops.
If I run one single copy, the paper makes it out of the copier fine but it still give me a J41 code. I tested the fuser exit sensor using F4-000-5 and it responds normal. Then, I replaced the fuser exit sensor but it made no difference, it still shows the J41.
What could be wrong?
Thank you in advance for any help.
This customer's DP-8060 jams all the time with code J41. The jammed paper is not damaged, it just stops.
If I run one single copy, the paper makes it out of the copier fine but it still give me a J41 code. I tested the fuser exit sensor using F4-000-5 and it responds normal. Then, I replaced the fuser exit sensor but it made no difference, it still shows the J41.
What could be wrong?
Thank you in advance for any help.
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