DP-8035 Weird Fuser Jam Resolved

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  • doug94550
    Trusted Tech

    100+ Posts
    • Dec 2011
    • 138

    #1

    DP-8035 Weird Fuser Jam Resolved

    Hi Guys,
    I just wanted to pass along a problem I ran into that I have never seen before.
    I was getting calls for fuser jams that never occured when I was there. This went on for a couple of months.
    The jams were random. Could be before the exit sensor, after the exit sensor, in the inverter, etc.
    I did all of the usual things and replaced the sensor. the Heat Roll was worn so I replaced that along with the bushings and bearings.
    The Press Roll looked good and the bearings did also. Since I was in there I replaced the Press Roll bearings.
    After a few days, there is the call again. DOH!
    Except that this time when I showed up the problem finally showed itself when the jam occurred mid-fuser.
    I rotated the green knob and the paper would not rotate out although it rotated normally.
    Ah Hah I thought. It is the pressure springs. Opened up the fuser again but no, the pressure springs were normal and adjusted exactly as I would have expected.
    Anyway, long story short, I found out that the problem was the Pressure Roll itself.
    You know how the Press Roll is covered with a thin layer of a foam rubber kind of material which is covered with a plastic coating that actually makes contact with the paper?
    Well, as I was inspecting it I noticed that it didn't feel quite right. It seemed kinda' thin, papery, and whimpy. No compression ridges, just weak.
    And in that was the problem.
    You know how you have the fuser nip between the UFR and the LFR created by the pressure springs.
    Well as it turns out, there is a second nip that is created by the resiliency of the foam rubber substrate and the UFR.
    When it became weak, it no longer applied the pressure it needed to and as the paper would pass through the fuser, the lack of pressure caused the paper to slip/stall and then you lost your timing window and Jam.
    Now I have seen pressure rolls fail and eat themselves before but this roll appeared absolutely normal.
    When I changed the Press bearings, I never felt it. I just replaced the bearings.
    I have been doing this since 86' and have never seen this type of failure.
    So there is my story.
    Here's hoping that it helps.
    Doug
  • copiman
    Technician

    500+ Posts
    • Sep 2011
    • 861

    #2
    Re: DP-8035 Weird Fuser Jam Resolved

    I have seen this in other brands. Mostly Ricoh. When the material brakes down due to constant heat over a period of time, kinda like sponges breaking down over time due to ozone, the pressure roller looses its firmness. This, at one time kicked my butt. Many call backs. I am a firm believer that if you follow the PM list procedure, you can make a copier/printer run at optimal performance. Now, having said that, you do need to use your tech knowledge to not allow the manufacturer from taking advantage of selling parts not needed at PM. Some will say fuser lamps, dev units, etc.. are PM items. We'll we know thats not so. Where am I going with this, I don't know. Its Monday morning.

    Thanks for posting Doug. This was very helpful.

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    • 20gaugeO/U
      Senior Tech

      500+ Posts
      • Feb 2009
      • 557

      #3
      Re: DP-8035 Weird Fuser Jam Resolved

      Did the Pressure Roller get past 480k? Seen it on Ricoh's as well that "looked good." Sounded like a fun experience.

      Comment

      • doug94550
        Trusted Tech

        100+ Posts
        • Dec 2011
        • 138

        #4
        Re: DP-8035 Weird Fuser Jam Resolved

        Originally posted by 20gaugeO/U
        Did the Pressure Roller get past 480k? Seen it on Ricoh's as well that "looked good." Sounded like a fun experience.
        It was GREAT!!!
        Right up there with Root Canal Therapy :-D !!!!!!!!
        Oh Yeah, it was nowhere near 480, more like 100.
        Last edited by doug94550; 02-27-2013, 02:27 AM. Reason: More Detail

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        • mojorolla
          The Wolf

          2,500+ Posts
          • Jan 2010
          • 2608

          #5
          Re: DP-8035 Weird Fuser Jam Resolved

          You are damn lucky to get 100k out of that horrible fuser.


          Failing to plan is planning to fail!!!

          Comment

          • doug94550
            Trusted Tech

            100+ Posts
            • Dec 2011
            • 138

            #6
            Re: DP-8035 Weird Fuser Jam Resolved

            Originally posted by mojorolla
            You are damn lucky to get 100k out of that horrible fuser.


            Actually, I usually get 200 or better but these after market parts just seem to get cheaper and cheaper every year. SIGH.

            Comment

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