Ricoh MPC4500, Dead after firmware Update Error

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  • mterrero
    Technician
    • Sep 2011
    • 60
    #1

    [Dead] Ricoh MPC4500, Dead after firmware Update Error

    Help,,,,,,,,,, I was Updating the firmware on a Ricoh MPC4500 everything was ok, after the PS firmware Fail ( Error 24 ), and the Update process stop, I haved to turn the machine off, after that the machine only shows "please way..",

    The service Manual indicate a force firmware Update, but I dont have acces to Ricoh TSC to download the needed files, please see image attached,

    Can somebody find this parts for me, or Is there some solution to this problem ?

    Note: I installed another controller and the machine is ok, but I need to fix the own Controller..
    Attached Files
    Tags: firmware, mp c4500, mpc4500, update
    • Zeldaman
      Senior Tech

      500+ Posts
      • Mar 2011
      • 946
      #2
      Re: Ricoh MPC4500, Dead after firmware Update Error

      Hi there!
      E-24 is a sd-card problem (reading the datas from the card), you have the fw so write it on another sd-card (max. 512 Kb!!!!) and try again.
      Greetings...

        Comment

        • mterrero
          Technician
          • Sep 2011
          • 60
          #3
          Re: Ricoh MPC4500, Dead after firmware Update Error

          Originally posted by Zeldaman
          Hi there!
          E-24 is a sd-card problem (reading the datas from the card), you have the fw so write it on another sd-card (max. 512 Kb!!!!) and try again.
          Greetings...
          I Formated the SD and copy the firmware files again, but the machine does respond, show please way for a long time and Nothing, thats why I want to do a Forced Firmware Update.

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 37362
              #4
              Re: Ricoh MPC4500, Dead after firmware Update Error

              Originally posted by mterrero
              I Formated the SD and copy the firmware files again, but the machine does respond, show please way for a long time and Nothing, thats why I want to do a Forced Firmware Update.
              If you have been using the same SD card forever, get a new card. Also start with a fresh download of the firmware. If the card has started to give read errors, formatting may not correct the bad card.

                Comment

                • Brianneoe
                  Trusted Tech

                  250+ Posts
                  • May 2015
                  • 318
                  #5
                  Re: Ricoh MPC4500, Dead after firmware Update Error

                  Originally posted by mterrero
                  Help,,,,,,,,,, I was Updating the firmware on a Ricoh MPC4500 everything was ok, after the PS firmware Fail ( Error 24 ), and the Update process stop, I haved to turn the machine off, after that the machine only shows "please way..",

                  The service Manual indicate a force firmware Update, but I dont have acces to Ricoh TSC to download the needed files, please see image attached,

                  Can somebody find this parts for me, or Is there some solution to this problem ?

                  Note: I installed another controller and the machine is ok, but I need to fix the own Controller..
                  Press the clear modes key then 143 and then the clear stop key 3 times. power down the machine and then back on with the sd card still in the lower slot. If you still have a problem,reload the ps firmware alone on the card and reboot

                    Comment

                    • SteveF
                      Field Service Manager
                      • Jul 2012
                      • 49
                      #6
                      Re: Ricoh MPC4500, Dead after firmware Update Error

                      Originally posted by slimslob
                      If you have been using the same SD card forever, get a new card. Also start with a fresh download of the firmware. If the card has started to give read errors, formatting may not correct the bad card.
                      hello
                      have you tried pressing yellow key followed by pressing 1 then 4 then 3 then red key 3 times holding down on the last time ..
                      turn machine off then on ..it might turn back on and not asking for firmware or you might be able to continue update ..
                      hope this helps

                        Comment

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