"Aftermarket" black toner in our C4000 has been replaced with genuine ricoh toner. After about a day of usage, C4000 refused to printer because black toner was depleted.
After someone else fiddled with it, it printed roughly 200 pages and stopped with same depleted error. I checked the developer and it was half empty and just as a security measure, I emptied black developer while also replacing waste bottle.
Before emptying the developer, printer could print couple pages but then toner had to be removed and inserted to get rid of depleted toner message. After emptying, the toner is not being loaded into developer at all.
I observed the toners with cover open and cover switch closed to see if toners are turned. All but black seem to be rotating.
Running SP1902 fails, and after couple attempts same error is thrown.
There are posts from other threads suggesting to check ID sensor on lower left after removing the transfer belt, but I just don't see it.
Other ricoh devices seems to have force toner supply option, but it is not listed in service menu on our C4000.
Any help is appreciated
After someone else fiddled with it, it printed roughly 200 pages and stopped with same depleted error. I checked the developer and it was half empty and just as a security measure, I emptied black developer while also replacing waste bottle.
Before emptying the developer, printer could print couple pages but then toner had to be removed and inserted to get rid of depleted toner message. After emptying, the toner is not being loaded into developer at all.
I observed the toners with cover open and cover switch closed to see if toners are turned. All but black seem to be rotating.
Running SP1902 fails, and after couple attempts same error is thrown.
There are posts from other threads suggesting to check ID sensor on lower left after removing the transfer belt, but I just don't see it.
Other ricoh devices seems to have force toner supply option, but it is not listed in service menu on our C4000.
Any help is appreciated
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