Savin 2527 stopped printing, no ping

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  • james
    Technician
    • Jul 2008
    • 21

    #16
    Savin 2527 won't print

    Thanks everyone. I took a laptop to the customers office, loaded the driver, set the ip address hit the ip unit from explorer. Could not print test page. I had the machine picked up and brought to my office. It now prints test page from my laptop. I work on Konica and Richo is not an everyday thing for me, but a copier is a copier, mostly. Most of the ip stuff is not brain surgery if you know pass words and things like Konica's use port 10001 not 9100( the ip guys like us to think you need a PHD ). Is there any reason unplugging from power for a period of time would do this, capistors drain?

    I am taking the machine back to customer and try from their network. I'll let you know.

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    • james
      Technician
      • Jul 2008
      • 21

      #17
      It's working fine!

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      • anthony123
        Technician

        Site Contributor
        50+ Posts
        • Nov 2007
        • 62

        #18
        What was your fix?

        Comment

        • james
          Technician
          • Jul 2008
          • 21

          #19
          Thanks for your help. I took a laptop to the customers office, loaded the savin driver, set the ip address to the copier. I could hit the ip unit with explorer but it would not print. I had the machine picked up and brought to my shop. I connected to my laptop and it printed. Took it back to customer, everything works fine. I think something drained from power disconect. ??? Any ideas?

          Comment

          • chrisb19036
            Technician
            • Jul 2008
            • 16

            #20
            hi james, have you tried changing the ethernet speed through the network setup? take it off of auto and manually inputting the ethernet speed. worth a try anyway. hope this helps.

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