MPC 306 - firmware update failure.

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  • entranced
    Technician
    • Mar 2013
    • 12
    #1

    MPC 306 - firmware update failure.

    Hi,

    When updating the firmware we got E-40 error (Engine download fails). When rebooting the machine with the SD-card in service slot the machine tries to continue to load the firmware, but everytime it fails with code E-40.

    When rebooting the machine without SD-card we got code 32 (The SD card used after download
    suspension is incorrect)...

    Is there any recovery-mode we can try to solve this without replacing controller board and/or BCU?

    Thanks in advance!
    Tags: None
    • francisco
      Trusted Tech

      100+ Posts
      • Nov 2009
      • 168
      #2
      Re: MPC 306 - firmware update failure.

      Originally posted by entranced
      Hi,

      When updating the firmware we got E-40 error (Engine download fails). When rebooting the machine with the SD-card in service slot the machine tries to continue to load the firmware, but everytime it fails with code E-40.

      When rebooting the machine without SD-card we got code 32 (The SD card used after download
      suspension is incorrect)...

      Is there any recovery-mode we can try to solve this without replacing controller board and/or BCU?

      Thanks in advance!
      try this
      press 143 and C three times (this produ.was for update firmw.failure on the old gws) the machine will bip and then turn off.

        Comment

        • entranced
          Technician
          • Mar 2013
          • 12
          #3
          Re: MPC 306 - firmware update failure.

          Originally posted by francisco
          try this
          press 143 and C three times (this produ.was for update firmw.failure on the old gws) the machine will bip and then turn off.
          Thanks for the answer. We tried it and the machine bipped but did not shut down automatically, it had to be turned off manually. After reboot only the "user tools" appear. After a short while SC673 is displayed (Operation panel Flair communication error (Smart Operation Panel)).

          We also tried to reboot the machine with SD-card but it won't load the firmware anymore (tried several SD-cards), the machine just boot normally to the home-screen with "user tools" as only selection. After a few mins then SC673 appears...

          Seems impossible to get into SP-mode because the keypad is gone (copy mode cant be selected).

          Ideas anyone?

            Comment

            • Tommyc
              Technician
              • May 2008
              • 22
              #4
              Re: MPC 306 - firmware update failure.

              Hi, did you ever resolve this issue.
              Seems we have an identical issue at the moment...

              Thanks

              Tom

                Comment

                • gestetner tech
                  Technician
                  • Nov 2009
                  • 45
                  #5
                  Re: MPC 306 - firmware update failure.

                  Probably you did try to update the machine with fw for an extension that are not mounted on the mc. I did that ER 40 becouse no papperbank and it started to flash that and i ended up with i had to put a new EEprom in and from factory pappers feed all values in, Voila then it works.
                  Never load FW for a unit thats not mounted on MC.
                  lots of work for that misstake.

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