Scanning fail while RDP active

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  • Voltage
    Trusted Tech

    250+ Posts
    • Jul 2008
    • 282
    #1

    Scanning fail while RDP active

    Hi guys

    I have a problem with scan to folder. All the users are setup to scan to their specific folder on a server. The server is running normal Windows 7 Pro. Scanning will work fine until a user will remote desktop into the server from the outside. When i restart the server and the rdp user gets disconnected the scanning will work again.

    Any ideas
    Tags: scanning. scan-to-folder, smb
    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37556
      #2
      Re: Scanning fail while RDP active

      Originally posted by Voltage
      Hi guys

      I have a problem with scan to folder. All the users are setup to scan to their specific folder on a server. The server is running normal Windows 7 Pro. Scanning will work fine until a user will remote desktop into the server from the outside. When i restart the server and the rdp user gets disconnected the scanning will work again.

      Any ideas
      Most likely because Windows 7 Professional is workstation, not a Server. RDP access logs out all local access. See if you can setup a VPN through your routerer/DSL modem/cable modem. Either that or setup up separate computers as scan server and RDT host. Also check to see if you can setup a virtual machine on the Windows 7 Pro. Use the VM as the RDT host.

        Comment

        • Voltage
          Trusted Tech

          250+ Posts
          • Jul 2008
          • 282
          #3
          Re: Scanning fail while RDP active

          Originally posted by slimslob
          Most likely because Windows 7 Professional is workstation, not a Server. RDP access logs out all local access. See if you can setup a VPN through your routerer/DSL modem/cable modem. Either that or setup up separate computers as scan server and RDT host. Also check to see if you can setup a virtual machine on the Windows 7 Pro. Use the VM as the RDT host.
          I ran a app/script a few months ago on a Windows 7 machine which enabled it to run multiple rdp sessions. Do you think this will solve the problem in this case?

          Thanks

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 37556
              #4
              Re: Scanning fail while RDP active

              Originally posted by Voltage
              I ran a app/script a few months ago on a Windows 7 machine which enabled it to run multiple rdp sessions. Do you think this will solve the problem in this case?

              Thanks
              Maybe, maybe not.

                Comment

                • qbert69
                  Service Manager

                  1,000+ Posts
                  • Mar 2013
                  • 1152
                  #5
                  Re: Scanning fail while RDP active

                  It makes sense that Remote Desktop, especially if it is Microsoft's implementation, would shut down all other ports for security reasons. I think you should try one such as VNC:

                  TightVNC: VNC-Compatible Free Remote Control / Remote Desktop Software

                  This version is free and it works! I have tried it on our business network!

                  Good Luck!

                  REACH FOR THE STARS!!!
                  Konica Minolta Planetariums!
                  https://www.konicaminolta.com/planet...gma/index.html

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