GlobalScan and SOP

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  • KenB
    Geek Extraordinaire

    2,500+ Posts
    • Dec 2007
    • 3945
    #1

    GlobalScan and SOP

    Greetings, Earthlings,

    Has anyone successfully gotten GlobalScan (current version is 2.3.3) to work on any of the SOP machines?

    The product support guide for GlobalScan, last updated for 2.2, says it's not supported.

    I called Support, and never got a definitive answer.

    I have heard that SOP will be supported in GSNX 2.4, but that's a ways out.

    We are starting to see quite a few SOPs out there now, and it's only a matter of time until we run into it.

    I just dodged one yesterday, where the customer has a new MP 5054 with SOP, but they luckily decided we install on their C 3003 without SOP instead. Phew!
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins
    Tags: None
    • tjvincent
      Trusted Tech

      250+ Posts
      • Apr 2008
      • 280
      #2
      Re: GlobalScan and SOP

      I got it working on a C2003 with a smart panel

        Comment

        • KenB
          Geek Extraordinaire

          2,500+ Posts
          • Dec 2007
          • 3945
          #3
          Re: GlobalScan and SOP

          Originally posted by tjvincent
          I got it working on a C2003 with a smart panel
          Did you need to do any tricks, or just a normal install ?
          “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

            Comment

            • tjvincent
              Trusted Tech

              250+ Posts
              • Apr 2008
              • 280
              #4
              Re: GlobalScan and SOP

              It was just a normal install

                Comment

                • KenB
                  Geek Extraordinaire

                  2,500+ Posts
                  • Dec 2007
                  • 3945
                  #5
                  Re: GlobalScan and SOP

                  Thanks
                  “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 37059
                      #6
                      Re: GlobalScan and SOP

                      Originally posted by KenB
                      Thanks
                      There was a time when the SOP was first introduced that they did not yet have the proper version of JAVA to run on the droid OS. I believe that that has been corrected.

                        Comment

                        • Tonerbomb
                          AutoMajical Resolutionist

                          Site Contributor
                          2,500+ Posts
                          • Feb 2005
                          • 2589
                          #7
                          Re: GlobalScan and SOP

                          Originally posted by slimslob
                          There was a time when the SOP was first introduced that they did not yet have the proper version of JAVA to run on the droid OS. I believe that that has been corrected.
                          That would be the iSDK version.........
                          Mystic Crystal Revelations

                            Comment

                            • KenB
                              Geek Extraordinaire

                              2,500+ Posts
                              • Dec 2007
                              • 3945
                              #8
                              Re: GlobalScan and SOP

                              Thanks for the replies.

                              On a similar note, is it safe to use RIM to install an app (GSNX, SLP, etc) on an SOP machine?

                              I heard that if it tries to update the firmware, as RIM will, RIM will attempt to install standard, non- SOP versions, and cause problems if there is a difference.
                              “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                                Comment

                                • tjvincent
                                  Trusted Tech

                                  250+ Posts
                                  • Apr 2008
                                  • 280
                                  #9
                                  Re: GlobalScan and SOP

                                  I used RIM to do my install, it only updated Java not the firmware

                                    Comment

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