RICOH MP4001 (Not detected, USB CARD READERS)

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • omorales
    Technician

    50+ Posts
    • Mar 2015
    • 86
    #1

    RICOH MP4001 (Not detected, USB CARD READERS)

    Hello friends, I wonder if Someone Special to had this problem, connect connected without our team a message that the reader is not connected.
    Are enabled (USB host), it was another reader tests without success.


    The team has Pepercut installed.
    Attached Files
    Tags: None
    • Mark Bbb
      Service Manager

      1,000+ Posts
      • Jun 2012
      • 1662
      #2
      Re: RICOH MP4001 (Not detected, USB CARD READERS)

      Originally posted by omorales
      Hello friends, I wonder if Someone Special to had this problem, connect connected without our team a message that the reader is not connected.
      Are enabled (USB host), it was another reader tests without success.


      The team has Pepercut installed.
      I beg you pardon? What are you trying to say?

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37375
          #3
          Re: RICOH MP4001 (Not detected, USB CARD READERS)

          Java VM card is required. The 4001/5001 comes with the VM card as standard but check that it is installed and functioning properly. The card reader will most like require an App in order to work. PaperCut is your best place to contact to make sure that you have everything needed, that it is supported on this model and that it is installed correctly.

            Comment

            • Tonerbomb
              AutoMajical Resolutionist

              Site Contributor
              2,500+ Posts
              • Feb 2005
              • 2589
              #4
              Re: RICOH MP4001 (Not detected, USB CARD READERS)

              Originally posted by slimslob
              Java VM card is required. The 4001/5001 comes with the VM card as standard but check that it is installed and functioning properly. The card reader will most like require an App in order to work. PaperCut is your best place to contact to make sure that you have everything needed, that it is supported on this model and that it is installed correctly.

              with papercut there is a config file that has to be edited with the ip of the server and the device and then zipped and loaded to the mfp extended features before papercut and the machine will recognize the card reader. BTDT................
              Mystic Crystal Revelations

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37375
                  #5
                  Re: RICOH MP4001 (Not detected, USB CARD READERS)

                  Originally posted by Tonerbomb
                  with papercut there is a config file that has to be edited with the ip of the server and the device and then zipped and loaded to the mfp extended features before papercut and the machine will recognize the card reader. BTDT................
                  Sounds to me like that was not done correctly.

                  I've not worked with PaperCut but knew it was a VM app.

                    Comment

                    • Tonerbomb
                      AutoMajical Resolutionist

                      Site Contributor
                      2,500+ Posts
                      • Feb 2005
                      • 2589
                      #6
                      Re: RICOH MP4001 (Not detected, USB CARD READERS)

                      Originally posted by slimslob
                      Sounds to me like that was not done correctly.

                      I've not worked with PaperCut but knew it was a VM app.
                      It is a VM app and it does require java to be running............ Had a sales rep send an mp 401 to a collage to eval PC, the standard 401 does not have java and requires a HDD and Memory plus the VM card to run java................................
                      Mystic Crystal Revelations

                        Comment

                        • omorales
                          Technician

                          50+ Posts
                          • Mar 2015
                          • 86
                          #7
                          Re: RICOH MP4001 (Not detected, USB CARD READERS)

                          The papercut, and java is working well.
                          As dicia them the message I have attached image.
                          Attached Files

                            Comment

                            • heeks
                              Technician
                              • Jun 2012
                              • 19
                              #8
                              Re: RICOH MP4001 (Not detected, USB CARD READERS)

                              Did you try to disable/enable usb in sp mode ?
                              I had to do this once for a card reader ( i even changed it thinking it was broken )

                                Comment

                                • Tonerbomb
                                  AutoMajical Resolutionist

                                  Site Contributor
                                  2,500+ Posts
                                  • Feb 2005
                                  • 2589
                                  #9
                                  Re: RICOH MP4001 (Not detected, USB CARD READERS)

                                  do you have sp 5113 set correctly? and the external charge device set up in UT? and did you chande the Heap and stack sizes?
                                  Mystic Crystal Revelations

                                    Comment

                                    Previous template Next
                                    Working...