Mpc3300 j026 duplex jams?

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1604

    #1

    Mpc3300 j026 duplex jams?

    Machine works great in simplex. Only duplex jams. Seems as though something is not allowing paper into the duplex section. I don't see anything broke nor sensor error.

    Any ideas?

    thanks!

    kc
  • sturmtrooper
    Copier Combobulator

    500+ Posts
    • May 2016
    • 587

    #2
    Re: Mpc3300 j026 duplex jams?

    Originally posted by mrfuser
    Machine works great in simplex. Only duplex jams. Seems as though something is not allowing paper into the duplex section. I don't see anything broke nor sensor error.

    Any ideas?

    thanks!

    kc
    So it's jamming before it gets into the duplexing section? I'd check around the duplex entrance gate, make sure it's not stuck in the closed position.

    Comment

    • mrfuser
      Service Manager

      Site Contributor
      1,000+ Posts
      • May 2007
      • 1604

      #3
      Re: Mpc3300 j026 duplex jams?

      Nothing looks like it's broke but the paper has a little Divet in it as it's going towards the optical sensor in the gate area . I can manually feed paper through without a problem so I don't understand what it's hitting here

      Comment

      • wyo19
        Technician
        • Nov 2012
        • 51

        #4
        Re: Mpc3300 j026 duplex jams?

        Duplex exit sensor does not turn ON - check/clean/replace sensor, use SP5-803-022 to check or try this
        Attached Files

        Comment

        • skynetto
          Trusted Tech

          250+ Posts
          • Sep 2012
          • 257

          #5
          Re: Mpc3300 j026 duplex jams?

          Replace duplex gate. Can't remmeber the part code but if you take it away and have a look at it you'll see that the heat has bend the plastic. There is a rtb about this.

          Comment

          • TonerMunkeh
            Professional Moron

            2,500+ Posts
            • Apr 2008
            • 3865

            #6
            Re: Mpc3300 j026 duplex jams?

            D029 4580.
            It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

            Hit it.

            Comment

            • HDSB
              Field Tech

              50+ Posts
              • Feb 2013
              • 64

              #7
              Re: Mpc3300 j026 duplex jams?

              Originally posted by skynetto
              Replace duplex gate. Can't remmeber the part code but if you take it away and have a look at it you'll see that the heat has bend the plastic. There is a rtb about this.
              Agreed! common problem with same jam code listed above.

              Comment

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