Ricoh MP C3000 can not find black toner after Line Adjustment

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  • kobiemexx
    Junior Member
    • Jul 2016
    • 6

    #1

    Ricoh MP C3000 can not find black toner after Line Adjustment

    toner-error.jpg
  • banginbishop
    grumpy old git

    500+ Posts
    • Oct 2007
    • 894

    #2
    Re: Ricoh MP C3000 can not find black toner after Line Adjustment

    What else have you done to the machine? What was the fault you were called out for?
    Incontinentia Buttocks

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37493

      #3
      Re: Ricoh MP C3000 can not find black toner after Line Adjustment

      Possibly bad RFID chip on the toner cartridge or bad RFID board on machine.

      Comment

      • Ricoh-ono
        Technician

        250+ Posts
        • Feb 2008
        • 338

        #4
        Re: Ricoh MP C3000 can not find black toner after Line Adjustment

        Had this happen on a newer machine with cyan. Machine's memory got "scrambled" during an electrical storm. Toner bottle motor would not turn during copy/print run, but would operate in SP output check. It would also mark the RFID chip on every bottle as empty after 20 copies. SMC's Non-Default showed settings out of whack. Performed engine memory clear and it was fixed.
        Do what you can, with what you have, where you are. ~Theodore Roosevelt

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37493

          #5
          Re: Ricoh MP C3000 can not find black toner after Line Adjustment

          Originally posted by Ricoh-ono
          Had this happen on a newer machine with cyan. Machine's memory got "scrambled" during an electrical storm. Toner bottle motor would not turn during copy/print run, but would operate in SP output check. It would also mark the RFID chip on every bottle as empty after 20 copies. SMC's Non-Default showed settings out of whack. Performed engine memory clear and it was fixed.
          I am assuming that you had the birth certificate to be able to reenter machine specific settings after you did the engine clear.

          Comment

          • ss12
            Trusted Tech

            250+ Posts
            • Jul 2008
            • 289

            #6
            Re: Ricoh MP C3000 can not find black toner after Line Adjustment

            Check the black toner pump is operating

            Comment

            • kobiemexx
              Junior Member
              • Jul 2016
              • 6

              #7
              Re: Ricoh MP C3000 can not find black toner after Line Adjustment

              the pumps has been checked already,
              it started with the Error code SC565 it is fuser problem we change the
              and clear the error code, it work for about week.
              then it started printing very bad. the colors were in line so I run this steps


              ==================================
              - ACC Recall SP5-610-4
              - ACC Recall SP1-101-1 in Printer SP
              - Process Control SP3-011-1
              - Process Control Result SP3-012 -> 11111111 (Eg: 11(Y)11(C)11(M)11(K)
              Note: * Anything other than ‘11’ indicates a problem
              - Line Adjustment C SP2-111-3
              - Line Adjustment A SP2-111-1 Execute twice
              - Printer Test Page SP1-103-2 in Printer SP
              ======================================

              now it print perfect very few like 5x then it can not detect one of the toners I really don't know why
              I have try different toners same

              Comment

              • bob marley
                Service Manager

                1,000+ Posts
                • Jan 2012
                • 1339

                #8
                Re: Ricoh MP C3000 can not find black toner after Line Adjustment

                Originally posted by kobiemexx

                now it print perfect very few like 5x then it can not detect one of the toners I really don't know why
                I have try different toners same
                replace the RFID board
                Live for yourself and you will live in vain. Live for others, and you will live again

                Comment

                • tufbnme
                  Trusted Tech

                  250+ Posts
                  • Feb 2008
                  • 493

                  #9
                  Re: Ricoh MP C3000 can not find black toner after Line Adjustment

                  Did you change the pump or just inspect? I suspect it is a bad pump. Seen it MANY times

                  Comment

                  • kobiemexx
                    Junior Member
                    • Jul 2016
                    • 6

                    #10
                    Re: Ricoh MP C3000 can not find black toner after Line Adjustment

                    Originally posted by Ricoh-ono
                    Had this happen on a newer machine with cyan. Machine's memory got "scrambled" during an electrical storm. Toner bottle motor would not turn during copy/print run, but would operate in SP output check. It would also mark the RFID chip on every bottle as empty after 20 copies. SMC's Non-Default showed settings out of whack. Performed engine memory clear and it was fixed.
                    what chances do I have to get the Machine to work if I Performed engine memory clear because
                    we have 2x Ricoh MP C3000 with the same problem and I believe is a unstable power supply error

                    Comment

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