Ricoh B039 TD sensor failure

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  • dwsurveying
    • Jul 2025

    #1

    Ricoh B039 TD sensor failure

    Greetings, all.

    I have a Ricoh B039 copier (acquired under the Savin brand, model 2515). Recently I disassembled much of it to replace a bunch of parts with new ones from a maintenance kit. That solved a problem with it up to that point, but now a new one is present.

    The long story about diagnosis aside, using Service Program 2-220 from the Service Manual, the TD sensor is reading 0.00V all the time. Due to this, making more than a few copies at a time results in SC390 popping up, and I think it will never demand toner from the cartridge - although the copies seem all right for now.

    Even after ordering a replacement TD sensor on eBay and installing it, the problem persists.

    At this point, I speculate that, similar to tcs04's assessment in this thread, my sensor is blown, and further, I unwittingly blew the new sensor as well. (Incidentally, my boss saw me working on the PCU and "helpfully" vacuumed the toner out of it - which tcs04 cited as one way you might blow the sensor, on that model at least.)

    Alternately, I've considered the possibility that the TD sensor no longer connects properly to the hardware- but the copier tells if the PCU is in or not based solely on that plug being in place (I've plugged the old, disconnected sensor in, and it recognized the PCU being "in"), so I doubt this scenario. This could be the correct diagnosis if some pins connect properly, allowing the hardware to detect it, but others are not, resulting in the null reading, but this strikes me as monumentally unlikely.

    I'm willing to order another new TD sensor (and plan to do so presently), but I'd like to submit my problem to this knowledgeable community and solicit advice- there's no point in ordering new parts just to blow them again when I don't know how to prevent it.

    If you have any advice, I would greatly appreciate it.
  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3981

    #2
    Re: Ricoh B039 TD sensor failure

    Assuming that the initial service was just for copy quality issues, and it was otherwise working properly, then I'd say it's most likely just a blown TD sensor, because, among other things, a proper service vaccum is anti-static in order to help prevent such issues.
    Almost for sure, your Vacuuming blew the sensor

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37493

      #3
      Re: Ricoh B039 TD sensor failure

      I agree with Sandy that vacuuming will blow a TD sensor.

      I would not trust a sensor sensor purchased from Ebay for this old a machine. The part number of the sensor should be B2593390.

      Comment

      • dwsurveying

        #4
        Re: Ricoh B039 TD sensor failure

        That's odd... the parts catalog I found cites the part number as A267 3390. Good thing I haven't ordered yet. I'll look into this some more.

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37493

          #5
          Re: Ricoh B039 TD sensor failure

          Originally posted by dwsurveying
          That's odd... the parts catalog I found cites the part number as A267 3390. Good thing I haven't ordered yet. I'll look into this some more.
          That is the number in the original parts catalog. Download the newer version. I have both for reference.

          Comment

          • dwsurveying

            #6
            Re: Ricoh B039 TD sensor failure

            Well, I got the chance to try that new part (it's been busy). The outcome, however, is even worse than before. After initializing the sensor with Service Program 2-214, Service Program 2-220 still always displays 0.00V, and Service Call SC390 pops up after running the Forced Developer Churning routine. Further, now every attempted copy misfeeds right after passing the PCU.

            I'm writing this copier off entirely now. While I'm sure I could get the misfeeding problem worked out, I'm done. I'd like to thank you, sandmanmac and slimslob, for your assistance, but I'm officially giving up.

            Comment

            • Stormhammer
              Trusted Tech

              100+ Posts
              • Mar 2016
              • 150

              #7
              Re: Ricoh B039 TD sensor failure

              I don't think you should give up yet. It might be easy to fix. If the dev unit has too much toner in it, it will give you the same symptoms. Dump out the dev unit, clean the dev roller, replace the developer. Then, do developer initialization and TD initialization. Ensure that there's a good bottle of toner in the machine, too. This may well be the case if both TD sensors were reading this.

              Comment

              • sturmtrooper
                Copier Combobulator

                500+ Posts
                • May 2016
                • 587

                #8
                Re: Ricoh B039 TD sensor failure

                If you have another machine you can put the unit into that would tell you if the sensor is toast or if a board or the machine side connector is toast.

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 8145

                  #9
                  Re: Ricoh B039 TD sensor failure

                  Is the PCDU turning? have you ever had a copy out since getting the SC390?
                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk

                  Comment

                  • Mark Bbb
                    Service Manager

                    1,000+ Posts
                    • Jun 2012
                    • 1662

                    #10
                    Re: Ricoh B039 TD sensor failure

                    I only had 2 times when this sensor was down, so I don't think it is the sensor.
                    Have you assembled the drum, charge roller (cleaner) and cl blade in the good way?
                    Are these all original Ricoh products?
                    I think the problem is a wrong developer box.
                    Greetings,
                    Mark Bbb

                    Comment

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