OK, this may be a silly question...
I have a new MP 7503 on my demo room floor, and a sales rep just asked me why when "detect blank pages" is enabled for scanning, blank pages are still produced in her scans.
We put in 6 pages, 3 of which were completely blank, and got 6 pages in the scan.
All firmware is current as of yesterday, including the SOP.
Does blank page detect require the OCR option? I searched the operator manuals on it, and found nothing usable. I still need to check the service manual and the PSG.
A call to the help desk was anything but rewarding.
Thanks.
I have a new MP 7503 on my demo room floor, and a sales rep just asked me why when "detect blank pages" is enabled for scanning, blank pages are still produced in her scans.
We put in 6 pages, 3 of which were completely blank, and got 6 pages in the scan.
All firmware is current as of yesterday, including the SOP.
Does blank page detect require the OCR option? I searched the operator manuals on it, and found nothing usable. I still need to check the service manual and the PSG.
A call to the help desk was anything but rewarding.

Thanks.
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