MPC5502 SC552-03

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  • MitchD
    Trusted Tech

    100+ Posts
    • Oct 2012
    • 164
    #1

    MPC5502 SC552-03

    I have a machine that is displaying some weird problems. It's a MPC 5502 with around 290k(127k color and 171k B/W) total that is throwing a SC552-03/02 every Thursday morning at 7:45 am for the past month. I have the machine programmed to auto turn on at that time. Fuser is in great shape as well as machine in general.

    Any ideas? So weird it's only Thursday's at turn on and only the past month (machine has been in place since May)

    Thanks for any support you can provide.
    "Heavy music to the normal ear is nothing but a loud annoyance. Most people think of it as obnoxious, talentless music but to someone who really listens and is really in love with music knows how beautiful and amazing it can be" Tommy Rogers of Between The Buried and Me"
    Tags: None
    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865
      #2
      Re: MPC5502 SC552-03

      Sounds far fetched but something on the same ring main could be switching on at that time, drawing too much current and stopping the machine warming up as quickly as it should. For a start I'd just replaced the thermistors first and fit a surge protector.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

        Comment

        • anothertech
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2007
          • 1757
          #3
          Re: MPC5502 SC552-03

          We have NextGen PCS power filters connected to most of our machines, they also function as line monitors. The PCS's save all of the under/over voltages, you can connect to it with your laptop and view and print the report. If you had it at that location, it would probably be easy to see what was causing that problem.

          If you had one, you could loan it to them till it coded, then go pull the report.

            Comment

            • mbolduc
              Technician

              50+ Posts
              • Jun 2015
              • 53
              #4
              Re: MPC5502 SC552-03

              Update firmware, some older firmware had issues coming out of energy saver and/or auto shutoff.

              You can confirm by disabling auto shutoff on machine for a few days.

                Comment

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